Claims Technical Specialist

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A key member of the Property Claim team, responsible for direct handling of first party Property claims of high severity and complexity. Responsibilities may also include oversight of first party Property claims handled by Third Party Administrator partner(s).
Key Accountabilities/Deliverables:
Ensure compliance with established claim handling guidelines regarding coverage, investigation, liability, damages evaluation and resolution
Provide technical oversight and direction to TPA claim handlers
Appropriately evaluate insurance contracts, including timely identification of coverage issues
Effectively manage claim diaries to maintain progress toward claim resolution
Provide oversight and/or direct claim handling in accordance with jurisdictional regulatory requirements
Effectively represent the company’s interest in claim market meetings
Provide timely and proactive communication to internal business partners regarding large losses and relevant insights
Contribute to continuous improvement of the Property Division by evaluating and implementing processes to improve customer service, technical excellence and/or efficiency of the operation.
Participate in the Property Claim Quality Assurance program
Technical Knowledge and Understanding:
Knowledge of Commercial Property coverage forms
Experience in FL and/or TX market(s); multi-jurisdictional experience preferred
Strong working knowledge of building damage estimating practices
Understanding of legal and regulatory environment
Advanced negotiation skills, including alternative dispute resolution (Appraisal, Mediation, Arbitration)
Ability to travel
Strong communication skills (verbal and written)
Ability to review processes and determine opportunities for improvement
Proficient in use of automated claim system
Solid understanding and ability to utilize Microsoft Office applications
Adjuster license(s) as required
Experience:
Bachelor’s degree or equivalent experience
Minimum 5 years Commercial Property claims experience
Additional Personal Lines Property claim experience preferred
Liability claim experience preferred
Litigation Management preferred
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa for this position.
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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program