Senior Manager, IT Infrastructure

Senior Manager, IT Infrastructure
Department: Information Technology
Reports To: Director of IT Infrastructure & Operations
Location: Construction Resources
Position Type: Full-Time, Exempt
Position Summary
The Senior Manager of IT Infrastructure is a key leadership position responsible for the day-to-day leadership, execution, reliability, security, and continuous improvement of Construction Resources' enterprise infrastructure.
Reporting directly to the Director of IT Infrastructure & Operations, this position serves as the Director's right hand and primary infrastructure leader, translating infrastructure strategy and organizational priorities into successful technical execution.
The Senior Manager leads the Systems Administration and Systems Engineering functions and is responsible for coordinating infrastructure projects, establishing technical standards, managing operational priorities, and ensuring that enterprise infrastructure services remain secure, resilient, scalable, and aligned with the needs of the business.
This position requires a combination of people leadership, technical depth, project execution, operational discipline, and strategic thinking. The successful candidate should be capable of leading technical teams and complex initiatives while also stepping into detailed technical discussions when necessary.
Key Responsibilities
Infrastructure Leadership & Team Management
Provide direct leadership, coaching, prioritization, and technical guidance to Systems Administrators, Systems Engineers, contractors, and other infrastructure resources.
Establish clear expectations, responsibilities, technical standards, and operational priorities for the Infrastructure team.
Conduct regular team meetings, project reviews, technical reviews, and one-on-one discussions.
Develop team capabilities through mentoring, cross-training, documentation, and knowledge transfer.
Identify resource, skill, and technology gaps and work with the Director to develop appropriate solutions.
Promote accountability, ownership, collaboration, and continuous improvement across the Infrastructure organization.
Serve as an escalation point for complex infrastructure and operational issues.