Sales And Marketing Specialist( Hospitality)

Company Description Grand Kesar International is a hospitality-focused organization committed to delivering high-quality guest experiences and personalized services. Located in the scenic destination of Manali, the company serves a diverse range of domestic and international visitors. Grand Kesar International emphasizes professional standards, efficient operations, and a welcoming atmosphere. Team members are encouraged to contribute ideas that enhance guest satisfaction and support the company’s growth. The organization values collaboration, integrity, and continuous improvement in all aspects of hospitality service.
Role Description The Sales and Marketing Specialist (Hospitality) is a full-time, on-site role based in Manali. This role is responsible for promoting the hotel’s services, developing and maintaining relationships with individual guests, travel agencies, and corporate clients, and driving room and event bookings. Day-to-day tasks include implementing sales and marketing campaigns, managing online and offline promotions, responding to inquiries, preparing proposals, and following up with leads to convert them into confirmed business. The specialist will track sales performance, support brand visibility through social media and local partnerships, and coordinate with operations and front office teams to ensure a seamless guest experience. The role also involves providing product and service training support to internal staff to align them with current offers and standards.
Qualifications
Strong Communication skills, including clear spoken and written communication with guests, partners, and colleagues.
Customer Service capabilities to handle guest inquiries, resolve concerns, and maintain a professional, welcoming attitude.
Sales skills to identify opportunities, negotiate rates and packages, and convert leads into bookings and revenue.
Sales Management and Training experience to support sales planning, monitor performance, and guide team members on sales techniques and service standards.
Experience in hospitality sales or hotel marketing is preferred, particularly in leisure and corporate segments.
Ability to work on-site in Manali, manage multiple tasks, and meet targets within defined timelines.
Proficiency with basic office software and comfort using hotel booking systems and online marketing tools.
Diploma or degree in Hospitality Management, Business, Marketing, or a related field is advantageous.

Work arrangement
No