End User Specialist

Position Title: End User Specialist
Location: Southern Romania (Southern Romania, region within 100 km of Bucharest)
Work Arrangement: Field-based job – with region
Employment: Permanent
Come build your career.
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
The Job:
As an End User Specialist, you will be responsible for demonstrating and promoting Stanley Black & Decker tools directly at customer sites across Southern Romania. This is a field-based role focused on product demonstrations, customer training, technical support, and building strong relationships with end users and sales partners. The role is ideal for someone who enjoys working hands-on with tools, travelling to customers, and helping them find the right solutions.
As the End User Specialist, you’ll be part of our Technical Sales Team. You’ll get to:
Advise customers and end users on the selection of appropriate Stanley Black & Decker power tools and solutions.
Build and maintain a qualified customer database within the local industrial and construction market.
Develop strong, trust-based relationships with current and prospective customers to support long-term brand commitment.
Provide technical support to customers, sales representatives, and key account managers.
Organize and deliver product demonstrations, presentations, trade fairs, store-front demos, and customer events.
Support the CEE/EMEA team in training activities and event execution.
Follow up on leads generated by the sales team and connect with customers to understand their needs.
Ensure high-quality product demonstrations with a strong focus on health and safety standards.
Drive in-store execution through merchandising, product placement, inventory support, product training, and end-user sales guidance.
Track end-user visits and activities on a weekly basis, maintain monthly plans, and update Salesforce to ensure accurate data centralization.
About You:
You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it. Wouldn’t it be great if you could do your job and do a world of good? You also have:
· Experience in a customer-facing, field-based, sales support, technical support, or product demonstration role.
· Strong communication skills with the ability to explain technical information in a simple and practical way.
· Good understanding of customer needs and the ability to recommend suitable product solutions.
· Fluency in Romanian and good working knowledge of English.
· Proactive, organized, and comfortable working independently while collaborating with sales and regional teams.
· Willingness to work extensively in the field, including frequent travel within Romania.
The Details:
You’ll receive a great benefits plan, including:
Meal Vouchers
Medical Care by MED LIFE SA paid by the employer, with the option of including relatives at your own expense
SanoPass Fitness Subscription
Target bonus plan
And More:
We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:
· Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
· Learn: Have access to a wealth of learning resources, including our digital learning portal.
· Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
· Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!
#LI-Remote
We Don’t Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
What You’ll Also Get
Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.