Associate Director Staff Engineer (GraphQL, Java, Kotlin, Nodejs)

Key Responsibilities (Top 5)
1. Architecture Design & Domain-Aligned Solutions
Define and evolve scalable, resilient architectures for communication platforms supporting customer engagement (voice, messaging, digital channels)
Design solutions aligned to industry-specific requirements:
Financial Services: security, compliance, auditability
Communications: real-time processing, high availability
MarTech: personalization, event-driven engagement
Ensure alignment with enterprise target-state architecture and platform strategy
2. Hands-on Engineering (≈50%)
Design and implement backend services, APIs, and integration layers
Build and deploy applications using containerized environments and Kubernetes orchestration
Develop production-grade code, prototypes, and reference implementations
3. API, Data & Integration Architecture
Architect API-first ecosystems, including GraphQL and RESTful services
Design event-driven and streaming architectures to support real-time communication and marketing workflows
Integrate with enterprise platforms such as:
CRM systems (e.g., Salesforce)
Contact center / CPaaS platforms
Marketing automation and customer data platforms
4. Cross-functional Leadership & Influence
Collaborate with engineering, product, and enterprise architecture teams to ensure solution alignment and execution
Act as a thought partner, introducing innovative approaches and improving system design quality
Influence decisions across teams without formal authority
5. Standards, Governance & Continuous Improvement
Establish and enforce architecture standards, reusable patterns, and engineering guardrails
Drive simplification, scalability, and reduction of technical debt
Evaluate emerging technologies and recommend pragmatic adoption aligned to business value
Required Skills & Experience
Technical Skills
Strong expertise in backend architecture and distributed systems design
Hands-on experience with:
Kubernetes and containerization (Docker, orchestration patterns)
GraphQL and modern API architectures (REST, event-driven systems)
Microservices and cloud-native platforms
Observability: Distributed tracing (X-Ray/OpenTelemetry), structured logging, metrics/alerting pipelines.
Messaging & Orchestration: SQS/EventBridge or equivalents (Pub/Sub, Service Bus); DLQs; workflow engines.
CI/CD: Automated pipelines with tools including Github Actions, Jenkins or equivalent experience
Experience building or supporting real-time or high-throughput systems
Proficiency in backend technologies (e.g., Java, Kotlin, Node.js, Go, or similar)
Bachelor's Degree in Information systems, Computer Science or a related field.
Domain Experience (Preferred)
Candidates should have experience in one or more of the following:
Financial Services
Secure, compliant systems (PII, PCI, regulatory constraints)
Transactional platforms (payments, lending, servicing)
Communications / MarTech / Contact Center
Low-latency, high-availability distributed systems
Personalization engines, campaign orchestration
Voice, messaging, IVR, or omnichannel engagement platforms
Architecture & Engineering Capabilities
Ability to operate across strategic architecture and hands-on implementation
Strong grounding in:
scalability, resiliency, and performance engineering
API lifecycle and governance
system integration and orchestration patterns
Experience aligning solutions to enterprise target-state architecture
Personal Attributes
Self-starter: Proactively drives outcomes with minimal oversight
Thought provocateur: Challenges existing paradigms and elevates architectural thinking
Collaborative: Builds alignment across engineering, product, and architecture teams
Pragmatic: Balances long-term vision with near-term delivery needs
Influential communicator: Clearly conveys complex technical concepts to varied stakeholders
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.