Senior Analyst, Global Purchasing

About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.
*This role is hybrid ~3x week onsite in Needham, MA
The Senior Analyst, Global Purchasing, will serve as a key operational support resource for the Purchasing team and Procure-to-Pay platform. This role will act as a Procure-to-Pay administrator, responsible for day-to-day system support, ticket management, and business user assistance, while also contributing to projects related to SOX compliance, new module implementations, and country or regional rollouts. Additional support or project work for the broader global purchasing and procurement team may be required. The ideal candidate combines strong system knowledge with a service-oriented mindset and the ability to support both steady-state operations and project work. You are eager to bring experience and knowledge to improve a historical system, can direct your work and be a self-starter, jump into projects, and are an analytical problem solver.
Key Responsibilities
Serve as a Procure-to-Pay administrator, providing day-to-day system support to the business and act as a primary point of contact for business users on Procure-to-Pay system related questions and issues
Triage, process, and resolve Procure-to-Pay support tickets in accordance with SOX and internal requirements, including troubleshoot issues related to requisitions, approvals, suppliers, invoicing, and payments.
Extract and analyze data from Procure-to-Pay system to generate reports and insights for management.
Monitor help desk trends and user activity to identify areas for process improvement, identify recurring issues and recommend improvements. Improve support workflows and ticket efficiency
Perform routine system maintenance, configuration updates, and user administration. Review Procure-to-Pay system release notes and implement new functionality as needed
Partner with business stakeholders across departments and globally, as needed. Support user onboarding, training materials, and documentation. Maintain SOPs, process documentation, and support guides
Provide guidance on Procure-to-Pay processes, policies, and best practices, with a focus on SOX compliance. Support SOX-related controls and documentation for Procure-to-Pay processes, such as assisting with user access reviews, control testing, evidence gathering, and audits
Participate in projects for new Procure-to-Pay modules and country rollouts. Support requirements gathering, UAT, data validation, and go-live. Assist with configuration changes under senior guidance
Qualifications
Bachelor’s degree or equivalent experience
2 - 5 years supporting or administrating procurement systems. Coupa, Oracle, Ariba, Zip, Oro, experience preferred.
P2P process knowledge and using a ticket-based system support experience. SOX or audit support experience preferred
Proven experience in procurement processes, data governance, and system configuration (approval workflows, user roles, integrations).
Knowledge of Procure-to-Pay best practices and standardized purchasing business processes.
A track record of working collaboratively and productively with business partners and cross-functional stakeholders.
Strong Excel and analytical skills, and attention to detail for accurate reporting, and timely issue resolution
Excellent interpersonal and communication skills; ability to build relationships with stakeholders and vendors
Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Pay Range
$100,400—$122,800 USD
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
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