B2C & B2M PRODUCT & PARTNERSHIP MANAGER

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.
Permanent Regular
Job Description:
Responsible for defining the strategy and delivering the value proposition and payment experience for both Consumers and Merchants, creating the best end-to-end experience as the core enabler of value, engagement, and monetization.
Responsible for defining the strategy and delivering the value proposition and payment experience for both Consumers and Merchants, creating the best end-to-end experience as the core enabler of value, engagement, and monetization.
This role shapes the offer vision and strategy by leveraging market, customer, and competitive insights. This includes defining compelling value propositions, identifying and onboarding strategic solution partners, structuring pricing and bundling models, building robust business cases, and determining clear commercial positioning and go-to-market strategies. It is accountable for envisioning future-ready payment journeys, designing differentiated payment-driven offers, and driving measurable business outcomes.
Acting as the orchestrator of the offer lifecycle with full ownership of the experience and the performance, this role works closely with the Product & Platform team to translate market needs into actionable business requirements. In parallel, it collaborates with the customer-facing teams to capture market insights, enable commercial teams, drive adoption and monitor performance to continuously optimize market impact.
Key Accountabilities
Strategy & Vision
Define and own the Merchant and Consumer offer vision, strategy and roadmap aligned with company growth priorities
Position payments as core enablers of ecosystem value and monetization
Identify market opportunities through customer insights, competitive analysis, and fintech trends
Market & Opportunity Identification
Identify and size growth opportunities through:
Market and trend analysis
Customer, consumer and merchant insights
Competitive benchmarking
Translate unmet needs into clear value proposition opportunities and innovation themes
Anticipate emerging trends in payments, fintech, and digital ecosystems
End-to-End Value Proposition Management
Define compelling value propositions for merchant & consumers
Design business models, including:
Pricing and revenue models
Bundling and packaging strategies
Build and own robust business cases (growth, profitability, ROI, scalability)
Own value proposition throughout the full lifecycle direction (define, launch, scale, retire):
Discovery and validation
Solution design (in collaboration with Product, UX, Tech)
Delivery and launch
Scaling, optimization, and eventual retirement
Work closely with Product Owners and Platform teams to:
Translate business intent into clear product requirements
Ensure delivery aligns with value, timeline, and quality expectations
Define optimal build / buy / partner strategies
Maintain clear accountability for outcomes (adoption, revenue, margin, customer satisfaction).
Partnership Management
Identify, onboard and manage selected partners to reinforce offer value proposition or address capability gaps.
Define partnership models and commissioning schemes
Own full partnership lifecycle from negotiation to performance management.
Ensure partnerships deliver scalability, differentiation, and commercial value
Consumer & Merchant Payment Experience Ownership
Consumers: Enable innovative experiences such as:
Payment-linked offers
Loyalty-driven payments
Incentive-based usage
Merchants: Deliver value-added solutions, such as:
Payment analytics and insights
Loyalty-driven acceptance
Monetization and growth tools
Go-to-Market & Commercialization
Define marketing mix (segmentation, positioning, channel, customer care service level…)
Work closely with the Go-To-Market team to translates these elements into go-to-market plan: campaigns, promotions, always on programs working closely with global Digital Marketing operations
Support launch, sales enablement, and adoption
Profile & Cap