Live opening · Posted 3 days ago
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About the role
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As a Customer Experience Research Lead, you will be responsible for developing and implementing a qualitative customer research strategy for the organization. You will represent the voice of the customer and will be a driving force for solving new and complex problems on behalf of our customers. You will partner with the CX Insights & Analytics Program Manager responsible for developing our relationship surveys and listening posts. You will also partner with stakeholders and subject matter experts throughout the enterprise as needed to successfully learn and apply insights.
Employment type
Regular
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