Communications & PR Manager (Philadelphia, PA)

Please Note: B Lab is not working with a third party to fill this role an no part of our process requires applicants to pay fees. Applicants should only use our job board to submit an application, and will interact directly with our team during this process.
This is a Full-Time Role (40 hours per week, 5DWW) with no option for part-time work. While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the U.K., Brazil, Pennsylvania, or New York at the start of employment. Additionally, they must be within commuting distance of our office in Amsterdam, London, São Paulo, Philadelphia, New York City.
Please visit our Careers page to review all opportunities and submit your application for the role(s) that best fit your location and work authorization. This job ad will close automatically at 5:00pm EST on October 28th.
About the Team
Brand & Communications is responsible for B Lab's global brand, narrative, communication strategy, and reputation management. The department ensures a consistent, compelling, and mission-aligned public presence for B Lab across all channels, audiences, and markets, spanning strategic communications, public relations, brand identity, integrated campaigns, and digital channels. Brand & Communications plays a critical role in how B Lab is perceived and in how it builds and protects its reputation globally. The department sits within the Chief Impact & Movement Building Officer’s portfolio with Programs & Policy, Partnerships & Development, and Community & Movement, ensuring brand and communications strategy supports and amplifies the organization's wider mission and movement-building work.
Strategic Communications & PR shapes B Lab's public narrative and protects its reputation. The function manages media relations, storytelling, and crisis response, owning external messaging, media relationships, and reputation risk management. The function also provides strategic oversight of internal communications, ensuring coherence between B Lab's internal and external voice.
About the Role
The Communications & PR Manager owns B Lab's press office and earned media delivery, balancing proactive story pitching and thought leadership placement with reactive press response: building and holding journalist relationships, drafting and issuing statements and releases, and acting as first point of contact for incoming press inquiries across the global network.
Reporting to the Director, Strategic Communications, this role shapes and delivers the earned media plan within the Director's global communications strategy, editorial standards, and crisis protocols: leading proactive pitching, owning media monitoring and insights, and preparing spokesperson briefings. The role requires sound news judgment, comfort operating under time pressure during reactive moments, and the independence to run the press office and represent B Lab publicly on non-crisis media matters, escalating emerging reputational risk to the Director.
This role is highly collaborative with strong stakeholder management skills: works with market PR leads to amplify coverage, facilitate cross-team learning, and uplift regional news highlights; collaborates with the Digital Communications Coordinator and Copywriter to align messaging across earned, owned, and thought leadership channels; and complements Brand & Campaigns' work through media support.
Core Responsibilities
Press Office & Media Relations [45%]
Oversee inbound media relations efforts, triaging and responding to press inquiries
Run proactive pitching and maintain media lists
Identify, cultivate, and maintain relationships with priority outlets, journalists, and writers to pitch for targeted coverage, in close collaboration with the Director
Pitch and place the thought leadership content, bylines, and narrative positioning that the Copywriter develops, securing earned-media coverage for it
Feed press insights, media trends, and real-time news judgment into B Lab's thought leadership strategy, flagging timely opportunities and emerging risks
Plan, write, and distribute proactive announcements and press releases, and maintain the press assets that support them, so B Lab's news reaches priority outlets
Lead drafting and coordination of reactive statements and press responses, aligning subject-matter leads and regional teams on the position and escalating emerging reputational risk to the Director
Writing & Speaker Support [25%]
Ghostwrite op-eds, keynote speeches, and talking points for speaking engagements
Manage delivery of inbound requests, including scheduling and event briefings
Maintain a standing library of core narrative assets and pre-approved talking points that can be quickly adapted for reactive or fast-turnaround speaking and media opportunities
Serve as the media point of contact for global initiatives and events (e.g., Climate Week, B Corp Month), coordinating with Strategic Partnerships, Policy, and Community teams
Copyedit and align communications and content produced by colleagues with key messaging and editorial standards in collaboration with the Copywriter
Cross-Network PR Coordination [20%]
Chair the PR & Thought Leadership Working Group (or equivalent circle), managing cross-region and market press office coordination
Report to the Director on shared global objectives and cross-regional PR alignment
Collaborate with the Digital Communications Coordinator and Copywriter to align messaging across earned, owned, and thought leadership channels
Work collaboratively with regional and market PR leads to amplify broader movement coverage, facilitate cross-team learning, and uplift regional news highlights
Media Monitoring & Insights [10%]