Warehouse Supervisor

Warehouse Supervisor – eHandler
Location:Kuha - Company: eHandler
Employment Type: Full-time
About eHandler
eHandler is a fast-growing logistics and warehousing company providing end-to-end fulfillment, warehousing, and B2B/B2C shipping solutions for eCommerce brands across India. We help businesses manage inventory, process orders efficiently, and deliver shipments through multiple courier partners.
Job Summary
We are looking for a proactive and disciplined Warehouse Supervisor to oversee daily warehouse operations, manage warehouse staff, ensure inventory accuracy, and maintain timely order processing. The ideal candidate should have strong leadership skills, operational discipline, and hands-on experience in warehouse management.
Key Responsibilities
Warehouse Operations
* Supervise daily warehouse activities including inward, storage, picking, packing, dispatch, and returns.
* Ensure all orders are processed accurately within the defined turnaround time (TAT).
* Allocate work to warehouse executives and monitor productivity.
* Maintain warehouse cleanliness, safety, and operational discipline.
Inventory Management
* Maintain accurate inventory records.
* Perform daily, weekly, and monthly stock audits.
* Investigate and resolve inventory discrepancies.
* Monitor damaged, expired, and non-moving inventory.
* Ensure proper SKU placement and warehouse organization.
Inward & Outward Management
* Verify incoming shipments against purchase orders or stock transfer documents.
* Ensure proper GRN, inward entries, and put-away.
* Monitor dispatch quality before shipment handover.
* Coordinate with courier partners for timely pickups.
Team Management
* Lead and supervise warehouse staff.
* Prepare daily task allocations.
* Train new employees on warehouse SOPs.
* Monitor attendance, punctuality, and performance.
* Ensure adherence to company policies and safety standards.
Quality Control
* Ensure accurate picking and packing.
* Minimize dispatch errors and customer complaints.
* Monitor packaging quality.
* Conduct random quality checks before dispatch.
Reporting
* Prepare daily warehouse MIS reports.
* Report pending orders, inventory shortages, damages, and operational issues.
* Maintain dispatch and inward reports.
* Coordinate with Operations, Customer Support, and Accounts teams.
Process Improvement
* Identify operational bottlenecks.
* Suggest improvements to increase warehouse efficiency.
* Implement SOPs and ensure compliance.
* Help reduce order processing time and inventory errors.
Required Skills
* Warehouse operations management
* Inventory control and stock auditing
* Team leadership
* Order fulfillment
* Picking & packing supervision
* Dispatch management
* Basic Excel and Google Sheets
* Warehouse Management System (WMS) knowledge
* Problem-solving and decision-making
* Good communication skills
Qualifications
* Graduate in any discipline (preferred).
* 2–5 years of experience in warehouse operations or eCommerce fulfillment.
* Experience in courier or logistics operations will be an added advantage.
Preferred Experience
* eCommerce warehousing
* 3PL/Logistics companies
* Courier aggregators
* Inventory management systems
* Barcode scanning systems
* Multi-channel fulfillment
Key Performance Indicators (KPIs)
* Inventory accuracy: 99.5%+
* Order dispatch within TAT
* Picking accuracy: 99.8%+
* Packing accuracy: 99.8%+
* Zero unauthorized inventory movement
* Warehouse cleanliness and SOP compliance
* Daily productivity targets achieved
* Reduction in dispatch and inventory errors
* Team attendance and discipline
* Customer complaint reduction
What We Offer
* Competitive salary
* Performance-based incentives
* Career growth opportunities
* Dynamic and fast-paced work environment
* Learning opportunities in logistics and supply chain management

Work arrangement
Hybrid