Key Account Manager - Amazon (Vendor Central and Seller Central)

Location: Delhi NCR, work from office
Experience: 4 to 7 years
Reports to: Founder
Compensation: Rs 10 to 13 LPA, fixed
About TNT
TNT - The Next Trend has made home utility products for 15 years: steel cloth-drying stands, step ladders, shoe racks and organisers. We manufacture everything we sell. We sell through DMart and general trade, Blinkit, Zepto and Big Basket, Amazon and Flipkart. Family-run, 30+ active SKUs.
What you will own
Amazon is our largest untapped channel. We sell on Amazon two ways: to Amazon as a vendor, and directly as a seller. Neither account has had a full-time owner. You will own both. That means the Amazon P&L across 1P and 3P: sell-in and sell-out, fill rate, claims, advertising and contribution margin. You also decide which SKUs belong in which account. The goal is to make Amazon our second-largest online channel within 12 months.
What you will do
Vendor Central: vendor manager relationship, cost price and PO negotiation, terms, allowances, annual agreement.
Fill rate: plan POs with the factory so confirmed quantities ship on time and in full.
Vendor claims and collections: track the scorecard, dispute chargebacks, reconcile remittances, chase unpaid invoices monthly.
Seller Central: keep the account healthy. Plan FBA and Easy Ship stock, manage returns and settlements, resolve performance notifications the day they land.
Catalogue, both accounts: every SKU listed correctly with the right title, variants, images and A+ content. Fix suppressions the day they appear.
Advertising: run Amazon Ads across both accounts within agreed ACOS and TACOS targets, including Prime Day and Great Indian Festival.
Pricing: one price per SKU across 1P, 3P, quick commerce and Flipkart, agreed with the colleagues who run those channels.
Reporting: a one-page brief to the founder every week. A monthly P&L reconciled to actual vendor remittances and seller settlements.
By day 90: a written plan for which SKUs sit in Vendor Central, which in Seller Central, and why.
How we will measure you
Amazon revenue and contribution margin against quarterly targets, 1P and 3P
PO fill rate and in-stock rate on the vendor side
FBA in-stock rate, account health and return rate on the seller side
Chargebacks recovered, payment ageing and settlement accuracy
Catalogue completeness, ACOS and TACOS
Weekly brief on time, four weeks out of four
Shortfalls reported the week they are found, with cause and fix
What you will bring
4 to 7 years on the brand or seller side of Amazon or another marketplace.
Hands-on with both Vendor Central and Seller Central. You have negotiated a cost price, won a chargeback dispute, and run FBA stock and account health. One console alone is not enough.
You have owned a P&L, not only a revenue or GMV number.
Advanced Excel or Google Sheets. You build your own trackers.
You write clearly and briefly.
You get things done through colleagues who do not report to you.
Nice to have: home, kitchen or hardware category experience; Blinkit, Zepto, Instamart or Big Basket from the brand side; a founder-led business.
Why this role
You report to the founder and get decisions the same day.
Cost, supply and new products are in the building, not with a vendor.
The role grows into Head of Marketplaces as Flipkart and quick commerce fold in under you.
Rs 10 to 13 LPA, fixed. No variable, no ambiguity.
To apply
Apply on LinkedIn. In two lines, tell us about one Amazon account you grew and what moved the number.

Work arrangement
No