Account Manager

We’re Hiring: Account Manager & Customer Service
📍 Chicago, IL | Remote | Full-time
Company Description
BRAND & BUSINESS INCUBATOR LLC (BBI) supports international and local companies expanding into the U.S. market through modular,solutions and a single point of contact. We simplify market entry by providing expertise in logistics, e-commerce, operations, customer service, and subsidiary management, helping our clients build a strong and reliable presence in North America.
Role Description
We are looking for an Customer Service professional to join our team. In this role, you will be the main point of contact for assigned clients, managing accounts, handling inquiries, and ensuring an excellent customer experience. You will work closely with internal teams to support daily operations and help clients successfully grow their business.
Key Responsibilities
Manage and maintain strong client relationships
Handle inquiries, issues, and follow-ups with a solution oriented approach
Coordinate with internal teams to ensure client satisfaction
Qualifications Experience in Account Manager or Client Relations
Strong communication and problem-solving skills
Organized, detail oriented, and client focused
Experience with CRM tools and Microsoft Office
International or multicultural experience is a plus
Bachelor’s degree preferred

Work arrangement
Yes