Brisbane - Guest Product - Dir- Digital Technology APAC Sr AU

Senior Director, Digital Technology APAC
Position Summary
The Senior Director, APAC Digital Technology is responsible for leading digital technology strategy, delivery, and operations across the APAC region. This role ensures regional digital platforms and solutions align with global architecture, standards, and product strategies while meeting local market, regulatory, and operational needs. The Senior Director partners closely with Global Technology, Product, Operations, and Regional Business leaders to drive scalable, secure, and reliable digital experiences for customers, franchisees, and internal users across APAC markets.
Essential Functions
Regional Digital Strategy & Leadership
Own and execute the APAC digital technology strategy in alignment with global digital and enterprise technology roadmaps
Serve as the senior technology leader for APAC, providing strategic guidance and regional representation in global forums
Balance global standardization with regional flexibility to meet local market and regulatory requirements
Drive digital modernization initiatives across APAC platforms, applications, and services
Delivery & Platform Oversight
Oversee delivery and operation of digital platforms supporting customer‑facing, franchise, and internal experiences
Ensure regional systems and solutions are scalable, reliable, secure, and compliant
Partner with global product, platform, and engineering teams to deliver regionally aligned solutions
Manage delivery across multiple APAC markets, vendors, and technology partners
Cross‑Functional & Regional Partnership
Partner with APAC business, operations, franchise, and corporate teams to understand regional priorities and needs
Collaborate closely with Global Product, Architecture, Security, and Infrastructure teams
Act as a key escalation point for regional technology risks, delivery issues, or operational incidents
Communicate regional progress, risks, and needs to global executive leadership
Governance, Risk & Compliance
Ensure compliance with regional regulations, data privacy requirements, and security standards
Partner with Legal, Security, and Compliance teams to manage regional technology risk
Enforce global architecture, security, and operational standards while enabling regional execution
Vendor & Financial Management
Oversee regional technology vendors, system integrators, and partners
Manage regional digital technology budgets, forecasts, and cost optimization
Support vendor strategy, contract oversight, and performance management
Team Leadership
Lead and develop regional digital technology leaders and teams
Set clear performance expectations, goals, and development plans
Foster a culture of accountability, collaboration, and continuous improvement
Support talent development and succession planning across APAC technology teams
Performance & Optimization
Own key regional performance metrics including delivery reliability, platform stability, and adoption
Continuously assess and improve digital capabilities to support growth and operational excellence
Provide regular performance updates and strategic insights to executive stakeholders
Skills And Abilities Required
Strong experience leading digital technology at regional or enterprise scale
Deep understanding of modern digital platforms, cloud technologies, and enterprise systems
Proven ability to operate within global matrixed organizations
Strong business acumen with the ability to balance regional needs and global standards
Experience managing complex vendors and multi‑market delivery
Demonstrated people leadership and executive stakeholder management
Excellent communication skills and executive presence
Education
Bachelor’s degree required
MBA or advanced degree preferred
Experience
12–15+ years of experience in technology, digital platforms, or engineering leadership roles
5+ years of experience leading regional or enterprise‑scale technology organizations
Experience supporting APAC markets across multiple countries and regulatory environments
Retail, restaurant, franchise, or consumer‑facing digital experience strongly preferred

Work arrangement
Yes