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Residential Coordinator Job Description
Day Shift
Job Title: Residential Coordinator
Department: Restoration Program
Reports To: Residential Manager
FLSA Status: Full-time (Non Exempt)
Work Shift(s): Week day Shift, 6am - 6pm. 3-4 shifts a week and 2 weekend day (Saturday or Sunday) shifts a month.
Organization
Elijah Rising is a Christian non-profit organization that provides safety through Prayer, Awareness, Intervention, and Restoration for victims of sex trafficking.
Elijah Rising's Restoration program serves survivors through residential care in a therapeutic setting. Centered around the eight dimensions of wellness, Elijah Rising provides safe housing, food, utilities, clothing, personal supplies, access to medical and dental care, professional therapy, life skills training, emotional skills, occupational resources, job skills, case management, spiritual care, and transportation 24/7/365.
Summary
The Residential Coordinator member is responsible for maintaining a safe and therapeutic environment and coordinating program activities to meet the needs of program residents. The Residential Coordinator collaborates with the Residential Coordinator to provide the optimal level of care for each resident. Specific tasks include medication disbursement, daily reporting, meal preparation, household maintenance, Bible or curriculum studies, spiritual care, transportation, and crisis intervention.
Required Duties and Responsibilities
(Other duties may be assigned as necessary)
Essential Functions
Maintain order and safety for all residents, volunteers, staff, and visitors
Maintain the cleaning of the home, ensure that residents are completing daily household tasks and weekly chores
Supervise and participate in meal planning, grocery shopping, and meal preparation while remaining within the allotted budget parameters
Track household supplies and replenish when needed
Monitor disbursements for stipends and activities
Provide maintenance issues to Residential Coordinator
Act as a mediator between residents when conflict arises
Resident Care
Uphold the policies, procedures, and core values, of the program
Implement daily schedules and confirm transportation requirements for residents based on the individual service plans created by the Case Manager, engaging staff and volunteers as needed
Prepare Welcome Kits for new residents and complete orientation process with them including property searches, drug screen, intake paperwork
Review and practice program policies and expectations regularly with residents
Conduct drug testing and room searches as needed
Oversee medication disbursement and complete medication logs daily including any medication changes
Support residents with needs such as filling and pickup of prescription refills
Explore and organize resident outings while maintaining adherence to the allotted budget and schedule
Model behaviors that encourage personal wellness
Maintain healthy boundaries with residents and staff
Facilitates and oversees group activities, prayer, and curriculum work, as needed
Transports and accompanies residents to appointments, reporting comprehensive post-visit summaries
Enters all documentation and notes into appropriate software daily to ensure accurate and timely reporting
Other duties may be assigned as necessary
This role supervises and provides hospitality to volunteers when present
Qualifications
Must have communication, writing, and language skills
Must be extremely detail-oriented
Must have strong time-management skills
Must be interested in psychology and open to learning new therapeutic techniques
Must have emotional intelligence, discernment, and interpersonal skills
Must be CPR/AED certified
Excellent computer skills needed
Able to create spreadsheets, graphs, presentations, and other documents
Must be able to manage time efficiently to meet expected weekly deadlines
Able to read, analyze, and interpret professional journals and general business periodicals
Able to write reports, presentations, blogs, essays, as needed
Must be able to work with mathematical concepts such as fractions, percentages, and ratios in proportion to practical situations
Able to define problems, collect data, establish facts, and draw valid conclusions
Technical Competencies:
Proficient in Google Workspace tools
Comfortable navigating Apple/macOS systems
Knowledge of 1Password for secure credential management
Working knowledge of BambooHR
Effective communication using Slack or similar internal messaging tools
Ability to create and deliver professional presentations using Google Slides, Keynote, or similar software
Other Requirements
Must have reliable transportation
Must possess a valid state driver’s license and valid vehicle insurance
Must be able to drive a 15-passenger
Employment type
Full-Time
Work arrangement
No
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