CRM Data Analyst

Company Description Swami Vivekananda Yoga Anusandhana Samsthana (S-VYASA) is a world-class university dedicated to yoga research, education, and therapy. The institution has a strong focus on scientific validation of yoga, with over 280 research papers indexed in international databases such as PubMed/Medline and Psychlit/Psychinfo. Recognized as a Centre of Advanced Research in Yoga and Neurophysiology by the Indian Council of Medical Research (ICMR), S-VYASA offers a rigorous research environment. It is supported by Arogyadhama, a unique 250-bed yoga therapy research health home specializing in prevention and treatment of non-communicable diseases, long-term rehabilitation, and promotion of positive health. Applicants can expect to join a mission-driven organization that integrates traditional yoga with modern science and healthcare.
Role Description The CRM Data Analyst will be responsible for managing and optimizing the institution’s CRM data to support student, patient, and stakeholder engagement. Day-to-day tasks include collecting, cleaning, and structuring data, performing data analysis and reporting, and generating dashboards and insights for academic, clinical, and administrative teams. The role will involve configuring and maintaining Salesforce.com or similar CRM platforms, ensuring data integrity, and supporting user training and documentation. The CRM Data Analyst will collaborate with cross-functional teams to understand requirements, enhance workflows, and support data-driven decision making. This is a full-time, on-site role based in Bengaluru.
Qualifications
Strong analytical skills and data analysis abilities to interpret complex datasets and generate actionable insights.
Experience with Salesforce.com administration or similar CRM platforms, including configuration, user management, and data governance.
Data analytics skills, including proficiency in tools such as Excel, SQL, or BI platforms (e.g., Power BI, Tableau) for reporting and visualization.
Effective communication skills to present findings clearly to technical and non-technical stakeholders and collaborate across teams.
Bachelor’s degree in data science, statistics, computer science, information systems, business analytics, or a related field.
Attention to detail, strong organizational skills, and the ability to manage multiple projects and deadlines.
Experience working with education, healthcare, or research institutions is an advantage.
Familiarity with basic concepts of yoga, wellness, or public health is a plus, with an interest in contributing to a research-driven environment.

Work arrangement
No