Live opening · Posted 3 days ago
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About the role
Description supplied by the original job listing.
Digile is looking for a professional with hands-on experience in Amazon Connect and its integration with Salesforce, along with experience in production support, user management, and telephony issue resolution. The ideal candidate should be able to work on enhancements and bug fixes, with exposure to AI-driven telephony solutions, innovation initiatives, and POCs as an added advantage.
Hands-on experience with Amazon Connect and its integration with Salesforce
Experience in production support, user management, and telephony issue resolution
Ability to work on enhancements and bug fixes
Exposure to AI-driven telephony solutions, innovation initiatives, and POCs is an added advantage
Support and maintain Amazon Connect & Salesforce integration
Resolve production, telephony, and user-related issues
Develop and implement enhancement requests
Contribute to innovation initiatives and AI-enabled contact center solutions
Immediate joiners or candidates with a short notice period will be preferred.
Work arrangement
Yes
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