HR - Operaciones (Bilingue)

Remote – U.S. Company
Overview
We are seeking a detail-oriented and dependable HR Generalist to support the Company’s day-to-day human resources operations. This role is responsible for maintaining employee records, supporting recruiting and onboarding, assisting with payroll and benefits administration, maintaining HR documentation, and supporting employees and managers with HR-related matters.
The ideal candidate is a self-starter with strong written and verbal English and Spanish skills, excellent organizational abilities, strong attention to detail, and 2–5 years of hands-on Human Resources experience in a small or mid-sized company.
Core Responsibilities
Human Resources Administration, Records, and Compliance
Maintain accurate and up-to-date employee records and personnel files
Manage employee onboarding and offboarding processes
Maintain and update employee policies, procedures, forms, and other HR documentation
Monitor compliance with applicable federal, state, and local employment requirements
Maintain confidentiality of employee and Company information
Track employee certifications, licenses, required training, and other employment-related requirements
Support the consistent application of Company policies and procedures
Payroll, Benefits, and Employee Administration
Ensure accurate and timely processing of employee payroll information
Assist employees with questions regarding payroll, benefits, time off, and other HR-related matters
Coordinate benefits administration, including enrollment, changes, and termination of coverage
Maintain accurate records of paid time off (PTO), leave, and other employee benefits
Manage employee changes, including new hires, terminations, compensation changes, and benefits updates
Recruiting and Onboarding
Coordinate recruiting activities, including posting job openings, reviewing applications, scheduling interviews, and communicating with candidates
Support managers throughout the hiring process and maintain organized candidate records
Prepare offer letters, employment agreements, onboarding materials, and other new-hire forms
Coordinate new-hire onboarding and ensure employees complete all required paperwork and training
Ensure new employees are properly set up in applicable HR, payroll, and other Company systems
Employee Relations and Performance Management
Serve as a point of contact for employees regarding HR policies, procedures, and general HR questions
Support managers with employee performance issues, disciplinary matters, and documentation
Support the employee performance review process and maintain appropriate records
Help facilitate effective communication between employees and management
Document employee complaints or concerns and escalate significant matters when appropriate
Requirements & Qualifications
2–5 years of hands-on Human Resources experience
Ability to work U.S. ET hours from 8:00 AM – 5:00 PM, with a 1-hour lunch break, Monday through Friday
Hands-on experience with Gusto or similar payroll/HR platforms
Excellent written and verbal English and Spanish communication skills
Experience supporting day-to-day human resources processes and employee administration
Experience with employee onboarding, offboarding, personnel records, and HR documentation
Experience supporting payroll and benefits administration
Experience with recruiting, hiring, and maintaining employee policies
Strong organizational and time-management skills
High attention to detail and strong problem-solving skills
Ability to work independently, manage recurring tasks, and meet deadlines
Ability to maintain strict confidentiality when handling sensitive employee information
The role requires professional communication in English and Spanish and availability during agreed U.S. business hours.
If you are interested in this role, please send your CV in English. CVs submitted in another language will not be considered.

Work arrangement
Yes