Salesforce Project Manager

Area(s) of responsibility
Empowered By Innovation
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.
Job Title / Position: Salesforce Project Manager
Experience: 10 - 12 years
Location: Bengaluru / Pune / Noida
10+ years of experience in IT industry
3+ years of experience in handling Salesforce projects
Good understanding of the Salesforce platform and product offerings
Participate in client discovery sessions working with technical and functional team members to identify the right solution for each client
Work closely with the Technical Lead to ensure the business requirements are accurately translated into technical requirements, and the team has all the information required to action
Team enablement – confirm the technical team has all the technical tools required to start work (Sandboxes, Licenses, etc.)
Sprint planning – manage scrum/agile ceremonies, including huddles, backlog grooming, increment planning, retrospectives and sprint demos (when applicable to the consultancy’s delivery methodology)
Risk management – identify and mitigate risks or issues on a project-by-project basis, implementing strategies to minimize impact to the project, controlling deviations from the project schedule and estimated costs
Prepare and manage project schedules, burn reports, status reports and change orders
Report on the status of the project to internal management and the client management team, including escalating issues where appropriate
Maintain accurate forecasting for project resources according to the approved budget
Certified PMP or in agile methodologies
Build and maintain relationships with clients day-to-day, exceeding client expectations and ensuring satisfaction
Support clients throughout the project and post-project implementation process.

Work arrangement
No