Field Service Technician (Swiftwater, PA)

Title Field Service Technician I
Department North America Field Service
Location On-site/Traveling (Swiftwater, PA)
Reports To Field Service Manager
About Us
Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment improving the performance of clean manufactures in the semiconductor and pharmaceutical industries. We’re a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications.
The Role
As a Field Service Technician, you’ll be addressing Particle Measuring Systems customer equipment maintenance and repair needs. The position is tasked with assuring customer satisfaction through timely and efficient maintenance and repair and continual improvement in the quality of our products and services. This position is an onsite service technician for our partners in Pennsylvania with additional travel in support of regional installation base (50% initially – rising to 100% in 2028).
Job Responsibilities
Calibrating, troubleshooting and repairing electronic equipment
Supporting customer calibration and maintenance of Particle Measuring Systems micro-contamination monitoring equipment
Researching customer problems and complaints
Acting as a liaison between customers and various departments
Continuously evaluate processes for improvements in efficiency, quality, and safety
This job description is not intended to be all-inclusive. Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company
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Required Qualifications
Associates Degree in Electronics or military equivalent
1-year minimum previous Electronics Technician experience
Ability to read schematics in English
Ability to trouble shoot with minimal guidance
Strong verbal and written communication skills
Ability to work independently
Team player focused on customer satisfaction and quality, with a sense of urgency
Preferred Qualifications
Knowledge of lasers, and/or collecting and condensing optics helpful but not required
Work Environment & Physical Requirements
This is an onsite position located at one of our industry partner sites in Pennsylvania
This role operates primarily in an office/lab environment. Must be able to sit, stand, and use a computer for extended periods of time
Frequent lifting of up to 50 lbs. required
Travel: 50% initially; up to 100% by 2028
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role
Compensation & Benefits
Competitive base salary range: $29 - $43 per hour, depending on experience
Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth.
Comprehensive benefits package:
Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance
401(k) retirement plan with company match
Vacation, holiday, and leave policies
Tuition reimbursement, Employee recognition programs, Employee assistance programs
Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thrive
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