Vice President of Product Management and Operations

I. Job Summary
The Vice President of Product Management Operations is responsible for establishing and managing the enterprise's product management operations system, ensuring the effective functioning of processes related to product planning, development, project execution, performance evaluation, and cross-functional collaboration.
By formulating standardized product management processes, refining product portfolio management mechanisms, optimizing resource allocation, and establishing product performance metrics, this role helps enhance the operational efficiency of product teams and ensures that product-related activities align with the company's overall business objectives.
This position requires close collaboration with product management, engineering/R&D, sales, marketing, finance, customer support, and corporate operations teams to drive seamless integration between product planning and execution, while providing senior management with decision-support data regarding product operations, project progress, and resource allocation.
II. Key Responsibilities
1. Product Management Operations Strategy
Formulate the enterprise's product management operations strategy, annual work plans, and operational goals.
Establish unified product management processes, operational standards, and governance mechanisms.
Ensure product team work plans align with corporate strategic objectives.
Oversee the execution of projects related to product operations.
Report on product management operational performance and improvement plans to senior management.
2. Product Planning and Portfolio Management
Coordinate enterprise product portfolio planning and product roadmap management processes.
Establish mechanisms for evaluating product priorities and allocating resources.
Assist product leaders in assessing market demand, customer feedback, and business opportunities.
Track the progress, dependencies, and key milestones of various product projects.
Provide management with analysis regarding product portfolio performance and project prioritization.
3. Product Management Process Optimization
Evaluate existing product management processes and identify opportunities for efficiency improvements.
Establish processes for product requirement gathering, review, approval, and change management.
Drive the standardization of processes for product planning, development, launch, and post-launch evaluation.
Establish standards for product documentation, decision records, and project tracking.
Continuously improve the operational efficiency and collaboration quality of product teams.
4. Cross-Functional Coordination
Coordinate collaboration among product management, engineering/R&D, sales, marketing, and customer support teams.
Facilitate effective alignment between product requirements and technical development plans.
Coordinate dependencies and execution priorities for cross-functional projects.
Foster synergy in product launches, go-to-market activities, and customer support readiness. Establish mechanisms for cross-departmental communication and issue escalation.
5. Product Performance and Data Analysis
Establish Key Performance Indicators (KPIs) for product management operations.
Track product development progress, release schedules, and relevant business metrics.
Analyze product adoption, customer feedback, and operational performance.
Regularly compile product operations reports and management presentations.
Use data analysis to identify opportunities for improving product processes and resource allocation.
6. Product Development and Release Operations
Coordinate planning, reviews, and delivery milestones within the product development process.
Oversee product release schedules and associated preparatory work.
Coordinate with engineering, marketing, sales, and customer support teams to complete pre-release tasks.
Track operational issues and improvement items following product releases.
Establish post-release review mechanisms to facilitate lessons learned and continuous improvement.
7. Resource and Budget Management
Assist in formulating budgets and resource plans for product management operations.
Analyze staffing levels and workloads within product teams.
Coordinate resource requirements and priorities across product projects.
Collaborate with the finance department to track product-related budgets and expenditures.
Evaluate the cost-effectiveness of operational improvement initiatives.
8. Product Governance and Risk Management
Establish mechanisms for product decision-making, approvals, and the division of responsibilities.
Track key risks, dependencies, and execution issues associated with product projects.
Ensure that product requirement changes and major decisions are formally documented.
Coordinate requirements with legal, compliance, security, and technical teams.
Ensure product management processes comply with company policies and applicable industry standards.
9. Product Tool and System Management
Oversee usage standards for product management tools and related business systems.
Drive the standardized management of product roadmaps, requirements, tasks, and performance data.
Collaborate with technical and business system teams to optimize workflows.
Enhance the accuracy, traceability, and sharing efficiency of product information.
Evaluate the effectiveness of product management tools and drive continuous improvement.
10. Team Leadership and Management
Build and lead the product management operations team.
Define team goals, role responsibilities, and performance expectations.
Guide product operations, project coordination, and data analysis staff in their work.
Develop team members' skills in process management, analysis, and collaboration.
Establish standardized, efficient, and results-oriented work mechanisms. III. Qualifications
Education
Bachelor’s degree or higher.
Majors in Business Administration, Product Management, Operations Management, Business Analytics, Engineering Management, or related fields are preferred.
MBA or other relevant advanced management education is preferred.
Work Experience
Over 20 years of experience in product management, product operations, project management, or corporate operations.
Over 10 years of experience managing teams or leading cross-functional projects.
Experience in establishing product management processes, operational systems, or product portfolio management mechanisms.
Practical experience in product planning, product launches, and performance analysis.
Experience with enterprise-level products, B2B businesses, or managing complex product organizations is preferred.

Work arrangement
Yes