Certified Field Trainer

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For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
Job Summary
Certified under the Terminix Way program as a licensed and experienced route technician and trainer focused on pest, termite, bed bug, and mosquito control services and training others in the Terminix Way
Essential Job Functions
Deliver timely, safe and effective pest, termite, bed bug, and mosquito control service for each established and new customers on assigned route
Complete quarterly/annual Healthy Home inspections to ensure continued service efficacy and identify/document any concerning condition
Advise customers of service work completed, summarize concerning conditions, relate recommended solutions/benefits, gain commitment, and collaborate with other team members on needed follow-up
Maintain safe and clean vehicle/equipment, and ensure sufficient quantities of product to meet route service needs
Maintain proactive route schedule management, partnering with management and branch support center as needed for any scheduling interventions
Conduct classroom/field training to enable growth/development of apprentice technicians and support branch/market priorities
Qualifications
High school diploma or general education degree (GED)
A minimum of one year of service with Terminix
Ability to read, write, and verbally communicate
Ability to present information in both internal and external settings
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
Ability to follow mixing instructions on product labels
Maintains licenses/certificates as required by federal, state, or local regulations
Must possess a valid driver's license from state of residence
Success Measures
Customer Satisfaction
Customer Retention
Effective Customer Communication
Household/Neighborhood Penetration and Sales Growth
New Hire Retention (of those they train/develop)
New Hire Curriculum Completion on Time (of those they train/develop)
Critical Competencies
Serve: Customer Service
Serve: Treatment
Inspect: Identify and Problem Solve
Advise: Solutions, Bundling, and Pricing
Partner: Selling, Retention, and Referral
Equipment/Vehicle/Facility Stewardship
Life Science
Efficacy
Route Scheduling and Prioritization
Route Development
EHS and Compliance
Key Relationships
Terminix Customers
Field Teammates
Teammates from Other Functions
Branch/Functional Leadership
Physical Demands
The physical demands are representative of those that must be met by a teammate to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Standing: Frequency - Frequently, 1/3 to 2/3 of day
Walking: Frequency - Frequently, 1/3 to 2/3 of day
Sitting: Frequency - Frequently, 1/3 to 2/3 of day
Lifting: Frequency - Frequently, 1/3 to 2/3 of day (max 50 lbs.)
Carrying: Frequency - 1/3 to 2/3 of day (max 20 lbs.)
Pushing: Frequency - Frequently, 1/3 to 2/3 of day (max 20 lbs.)
Pulling: Frequency - Frequency - Frequently, 1/3 to 2/3 of day (max 20 lbs.)
Climbing: Frequency - Frequently, 1/3 to 2/3 of day
Balancing: Frequency - Frequently, 1/3 to 2/3 of day
Stooping: Frequency - Frequently, 1/3 to 2/3 of day
Kneeling: Frequency - Frequently, 1/3 to 2/3 of day
Bending: Frequency - Frequently, 1/3 to 2/3 of day
Crouching: Frequency - Frequently, 1/3 to 2/3 of day
Crawling: Frequency - Frequently, 1/3 to 2/3 of day
Reaching: Frequency - Frequently, 1/3 to 2/3 of day
Handling: Frequency - Frequently, 1/3 to 2/3 of day
Grasping: Frequency - Frequently, 1/3 to 2/3 of day
Feeling: Frequency - Frequently, 1/3 to 2/3 of day
Talking: Frequency - Frequently, 1/3 to 2/3 of day
Hearing: Frequency - Frequently, 1/3 to 2/3 of day
Repetitive Motions: Frequency - Frequently, 1/3 to 2/3 of day
Eye/Hand/Foot Coordination: Frequency - Frequently, 1/3 to 2/3 of day
Working Environment
The working environment is representative of those that must be met by a teammate to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Extreme Cold: Frequently, 1/3 to 2/3 of day
Extreme Heat: Frequently, 1/3 to 2/3 of day
Humidity: Frequently, 1/3 to 2/3 of day
Wet: Frequently, 1/3 to 2/3 of day
Noise: Frequently, 1/3 to 2/3 of day
Hazards: Frequently, 1/3 to 2/3 of day
Temperature Change: Frequently, 1/3 to 2/3 of day
Atmospheric Conditions: Frequently, 1/3 to 2/3 of day
Vibration: Rarely, Less than 1/3 of day
Chemical Exposure: Frequently, 1/3 to 2/3 of day
Wildlife Contact: Frequently, 1/3 to 2/3 of day
Heights: Frequently, 1/3 to 2/3 of day
Working Condition: Frequently, 1/3 to 2/3 of day
Small Tight Spaces: Frequently, 1/3 to 2/3 of day; Specifications: Minimum, 22 in x 30 in x 30 in
Pay Range
Hourly: $16.00 - $21.00
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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