Account Manager

Company Description J Kachrewala is a growing organization based in Rajkot, focused on delivering reliable products and services to a diverse customer base. The company emphasizes long-term relationships, consistent quality, and responsive service. Team members are encouraged to take ownership of their work, collaborate across functions, and contribute ideas that enhance customer satisfaction and operational efficiency. Joining J Kachrewala offers opportunities to learn, grow, and make a direct impact on the company’s success. The work environment values integrity, accountability, and mutual respect.
Role Description The Account Manager is a full-time, on-site role based in Rajkot, responsible for managing and nurturing relationships with new and existing customers. On a day-to-day basis, this role involves communicating with clients, understanding their needs, preparing quotations, and coordinating orders and deliveries with internal teams. The Account Manager tracks account performance, follows up on payments, and resolves service or product issues in a timely and professional manner. This role also includes maintaining accurate records, preparing basic reports, and supporting business development by identifying opportunities to expand services or product offerings. The position requires close collaboration with sales, operations, and finance teams to ensure a smooth customer experience.
Qualifications
Strong customer relationship management skills, including active listening, clear communication, and a service-focused mindset.
Basic sales and account management abilities, such as daily accounting, taxation concepts, banking and closure of books.
Solid organizational and time management skills to manage multiple accounts, follow up on tasks, and maintain accurate documentation.
Proficiency with common office software (e.g., MS Excel, Word, email tools) and the ability to learn internal systems or CRMs.
Comfort with basic data analysis and reporting to track account performance and identify trends or issues.
Strong problem-solving skills and the ability to address daily concerns calmly and professionally.
Collaborative working style, with the ability to coordinate effectively with sales, operations, and finance teams.
Good written and verbal communication skills in English; knowledge of local languages is an advantage.
Previous experience in account management,GST and Taxation will be advantage.
Relevant educational background, such as a diploma or degree in business, commerce, or a related field, is beneficial.

Work arrangement
No