Live opening · Posted 3 days ago
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About the role
Description supplied by the original job listing.
Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it’s our edited style ethos or coveted interiors sensibility, we work hard to create a world that's inviting and intentional. From our stores across the country to our operations and corporate teams, we believe in the power of a workplace that’s built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way.
Role & Responsibilities
As the Store Manager, you are the leader and business owner of your store, responsible for driving sales performance, delivering an elevated and seamless client experience, and building a strong, high-performing, and engaged team that reflects the Jenni Kayne brand. You oversee all aspects of the business, ensuring operational excellence and alignment with brand standards and policies while leading both strategically and hands-on from the sales floor. In this role, you set the tone for your team, cultivate a best-in-class customer experience, and take ownership of the business at all times.
Sales & Business Performance
Own and drive store sales performance, consistently achieving or exceeding sales goals and KPIs
Lead from the floor as a top-performing seller, prioritizing client experience and selling
Deliver a consistent, elevated client experience that reflects the Jenni Kayne brand
Analyze business trends and implement strategies to meet and exceed KPI’s, drive foot traffic, and conversion
Build and maintain a strong client base through outreach, follow-up, partnerships, and community engagement specific to your location
Ensure strong floor coverage and lead the team in always providing seamless client support
Team Leadership & Development
Recruit, hire, and retain top talent; build a high-performing and engaged store team
Provide ongoing coaching, development, and performance management, including clear and actionable feedback that drives individual and team performance
Create a positive, inclusive, and accountable team culture that aligns with company values
Oversee onboarding and training in partnership with the Director of Training and Education to ensure all team members are effectively supported, fully equipped for success, and consistently developed
Operations & Inventory Management
Prioritize excellence in all operational processes, including inventory accuracy, stockroom organization, and fulfillment standards
Own scheduling, payroll, and labor management aligning hours to business needs and productivity targets
Ensure compliance with all operational procedures, including POS, cash handling, and loss prevention
Visual Merchandising & Brand Standards
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