Director Datacenter Operations

Company Description Optimism is a technology company focused on building scalable, reliable, and efficient infrastructure to support modern digital experiences. The organization values innovation, operational excellence, and a culture of continuous improvement. Team members are encouraged to collaborate across disciplines, take ownership of outcomes, and contribute to high-impact projects. Optimism supports remote work and invests in tools and practices that enable distributed teams to operate effectively. The company offers opportunities for professional growth in a dynamic, results-oriented environment.
Role Description The Director Datacenter Operations is a full-time, remote role responsible for overseeing the planning, operation, and optimization of data center infrastructure across multiple locations. This role leads data center operations teams, ensuring high availability, performance, and security of critical systems and services. Day-to-day tasks include managing capacity and resource planning, coordinating maintenance and upgrades, monitoring infrastructure health, and implementing operational best practices and incident response procedures. The director collaborates with cross-functional stakeholders in engineering, security, and product teams to align infrastructure capabilities with business needs, while driving cost efficiency and risk mitigation. This position also involves setting clear operational goals, mentoring team members, and establishing processes and metrics that support reliable, scalable datacenter operations in a remote-first environment.
Qualifications
Strong expertise in Infrastructure design, implementation, and optimization for large-scale environments.
Proven experience in Data Center Operations, including capacity planning, monitoring, incident management, and disaster recovery.
Demonstrated Team Management skills, including leading distributed teams, performance management, and talent development.
Solid Project Management abilities to drive complex, multi-stakeholder initiatives from planning through execution.
Working knowledge of Networking concepts and technologies relevant to data center connectivity, resiliency, and security.
Experience with cloud and hybrid infrastructure, automation tools, and configuration management platforms.
Strong analytical and problem-solving skills, with a focus on reliability, scalability, and operational efficiency.
Effective communication and collaboration skills, with the ability to work across technical and non-technical teams in a remote setting.
Bachelor’s degree in Computer Science, Engineering, Information Technology, or equivalent practical experience; advanced degrees or relevant certifications (e.g., DC infrastructure, networking, cloud) are a plus.
Experience in a leadership role within high-growth or technology-driven organizations is highly beneficial.

Work arrangement
Yes