Live opening · Posted 2 days ago
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- Enterprise Patient Experience Strategy: Partner with CXO to lead the organization's comprehensive patient experience vision, strategic roadmap, priorities, goals, metrics, and accountability structures. Ensure alignment with Knight Cancer Institute mission, values, quality, safety, equity, and growth objectives. - Patient Journey Design & Optimization: Lead design, evaluation, and continuous improvement of the end-to-end patient journey across all care settings, identifying opportunities to reduce friction, improve access, strengthen care transitions, and elevate patient-centered outcomes. - Compassionate Communication Framework: Develop, implement, and...
Employment type
Regular Full-Time
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