Retail Shop Manager on Duty, Brickell

We are looking for energetic, creative, and enthusiastic Retail Shop Managers-on-Duty to join the Equinox team at its state-of-the-art location at Brickell. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.
The MOD helps direct and motivate the sales team in one Equinox Shop, ensuring the highest level of customer service, a total customer experience, and operational excellence. The MOD takes direction from the Regional, District or Area Shop Manager and the Assistant Manager on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures.
Responsibilities include, but are not limited to the following:
SALES & SERVICE:
Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
Coaches and develops Shop Associates in selling tactics, tools and understanding key business metrics
Ensure an unparalleled customer experience for all visitors to The Shop and to Equino
Maintain knowledge of all club and Shop services, programs and products
OPERATIONAL EXCELLENCE:
Understands and upholds all loss prevention and inventory management policies on a consistent basis, and ensures total team adherence to these same policies
Ensures both personal and team comprehension of all communication and training materials, and timely/accurate completion of all assigned operational tasks
Assists Regional, District and/or Area Shop Manager with hiring, training, coaching and development of Shop staff
Assists Regional, District and/or Area Shop Manager with scheduling and shift coverage
PRODUCT & PRESENTATION:
Ensures that both The Shop and the Shop staff is reflective of the company brand standards; i.e., through proper execution of merchandising and marketing direction, and through adherence to The Shop dress code
Enforces and maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms
PROFESSIONAL DIMENSION:
Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
Complies with and enforces all company policies and procedures; embraces and supports company initiatives
Communicates clearly and effectively at all levels with both tact and diplomacy
To successfully perform in this role, the individual should meet the following minimum requirements and qualifications:
Proven leadership ability, and the ability to take direction
Experience in a customer service business; preferably in retail
Hardworking and diligent, possessing both honesty and personal integrity
Excellent time management, organizational, problem solving and communication skills
Ability to utilize new techniques and ideas
Be available to work a varied schedule, based on the needs of our unique retail business

Employment type
Full-time

Work arrangement
No