Live opening · Posted 3 days ago
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About the role
Description supplied by the original job listing.
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Required Information
Details
1
Role**
SAP Functional consultant, L2
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Required Technical Skill Set**
SAP CS
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No of Requirements**
1
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Desired Experience Range**
>5 and <10 years
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Location of Requirement
Desired Competencies (Technical/Behavioral Competency)
Must-Have**
SAP CS
Good-to-Have
SAP Service management & SAP SD
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Responsibility of / Expectations from the Role
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Configures and implements SAP Customer Service order & Monitoring, analyzing, and resolving support tickets (incidents or service requests) based on priority
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Mapping business requirements to SAP solutions to optimize customer service order process
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AMS Support on SAP CS operation business process
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Bridge business needs with technical solutions by analyzing operations, creating functional specs, performing testing, and providing post-go-live support
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Analyzing and improving existing SAP CS processes to increase efficiency.
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Expert in Incident Management and Problem management
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Work arrangement
No
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