Experience Delivery Lead

What success looks like in this role:
• Directs the efforts of associates in the achievement of Systems Administration’s strategic and operational objectives.
• Manages day-to-day delivery to ensure the team meets or exceeds contractual and service level obligations to clients.
• Directs the team in the achievement of the group’s operational objectives.
• Utilizes best practice processes to guide work assignments, project management and quality of output while maximizing overall team performance.
• Reviews and approves project schedules, costs and time estimates for implementation.
• Ensures processes and technical skills are in place to deliver consistent performance, high quality results and client value.
• Builds strong relationships with clients to improve services and ensure service levels are achieved.
• Applies strong technical and process knowledge to develop, maintain and support network, systems and associated business applications.
You will be successful in this role if you have:
BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and relevant experience
0-2 years’ leadership experience
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.