Surgical Instrument Repair Technician I

If you are wondering what makes Trimedx different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.
Everyone is focused on serving the customer and we do that by collaborating and supporting each other
Associates look forward to coming to work each day
Every associate matters and makes a difference
It is truly a culture like no other — We hope you will join our team! Find out more about our company and culture here.
Summary
The Surgical Instrument Repair Tech (SIRT) I is an entry-level position that performs repairs, inspections, and preventive maintenance on a multitude of handheld surgical instrument types and patterns used throughout TRIMEDX, its customers and affiliates. A SIRT I works under the direct supervision of various Surgical Instrument Repair Technicians and/or Site Leaders who will train the SIRT I in the proper methods of inspection and repair of multiple types and patterns of handheld surgical instruments and ancillary devices. Once sufficiently trained and validated on competencies, the technician will be expected to accomplish multiple assigned tasks and goals. The individual demonstrates adherence to the TRIMEDX core values in all professional interactions by showing respect to all people, creating real value, initiating meaningful change, and exhibiting integrity.
Responsibilities
Technical Service-40%
Learn to perform routine preventive maintenance, inspection and repair on surgical instrumentation
Required to be familiar with other specialized tooling positioning devices and jigs used in all surgical specialties.
Learn, understand, and follow all repair and sharpening standards related to surgical instruments (ANSI Standards)
Coordinate the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
Travel between TRIMEDX customer sites, hospital affiliates, and institutions for services is required
Regulatory Compliance-25%
Maintain records of all work activities in the Computerized Maintenance Management System (CMMS)
Learn, understand, and implement specific regulatory requirements related to the instrument repair trade
Ensure the accuracy and integrity of the equipment database to include the inventory, preventative maintenance and quality assurance of instruments, nomenclature, and service history
Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
Responsible for ensuring all service and documentation is complete, timely, and accurate
Account Relationship Management-25%
Build and maintain customer relationships
Discuss instrument status and functionality with hospital staff
Maintain schedule with facility department(s) to pull trays needing to be serviced, coordinate work completion, and other related tasks
Maintain accurate surgical instrument tracking software as required
Adhere to the Mission, Vision, and Values of the organization(s) served
Serve as an ambassador for TRIMEDX by integrating the core values into job performance
Inventory Management-10%
Maintain an accurate count and type of instruments serviced in trays in Computer Maintenance Management System (CMMS)
Ensure all original instruments are returned serviced or tagged for replacement, in their original tray
All other duties as assigned.
Skills and Experience
One-year prior experience working in a customer facing environment or an internship
Good dexterity and hand eye coordination
Potential to develop proficiency in application of small parts necessary for specialized repairs
Excellent interpersonal and customer service skills
Basic computer skills as required to operate a Computerized Maintenance Management System and common office software, including, but not limited to, MS Office
Valid driver’s license required; variable travel requirements depending on primary site that may require use of personal vehicle
Education and Qualifications
High school diploma / GED
At Trimedx, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.
We embrace people’s differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.
Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.
Trimedx is an Equal Opportunity Employer. Drug-Free Workplace.
Because we are committed to providing a safe and productive work environment, Trimedx is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all Trimedx and Customer property or during working/on-call hours.
Trimedx may also provide associates with benefits that include health/dental/vision, HSA/FSA, matching retirement plans, paid vacation and parental leave, adoption/infertility assistance, and more!