Facility Technician II, NA

About Vantage
Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.
Position Overview
The Facility Technician Level II is a skilled facility operations professional responsible for supporting facility management activities across assigned data center facilities. This role performs maintenance, conducts facility inspections, supports customer requests, coordinates service providers, and helps maintain the operational readiness of assigned buildings and customer-facing spaces.
Working under the direction of the Facility Manager and alongside other Facility Technicians, the Facility Technician Level II performs preventive and corrective maintenance activities for common areas, office spaces, exterior grounds, building systems, and customer support areas. This individual assists in coordinating maintenance activities, supports vendor work execution, identifies facility issues, and helps facilitate corrective actions to maintain a safe, reliable, and professional environment.
This role requires an understanding of building systems, maintenance practices, vendor coordination, customer support, and facility operations, along with the ability to safely execute maintenance and repair activities without disrupting customer operations. If you enjoy performing hands-on maintenance, solving facility-related challenges, supporting customer needs, and contributing to the operation of critical building infrastructure within a mission-critical data center environment, we want to hear from you.
Essential Job Functions
Work under moderate supervision, both independently and within a team environment.
Perform facility maintenance, inspections, and repair activities across assigned buildings and campus infrastructure.
Assist with managing maintenance tasks, minor projects, and facility improvement initiatives.
Respond to operational issues, safety concerns, and emergency situations while maintaining a safe and secure work environment.
Recommend improvements to maintenance processes and facility operations.
Coordinate activities with vendors and service providers while ensuring work is performed safely and in accordance with company standards.
Frequently interact with customers, contractors, vendors, and employees at all levels of the organization.
Support operational readiness, customer satisfaction, and facility performance objectives.
Promote a culture of safety, accountability, operational excellence, and customer service.
Duties
Perform preventive and corrective maintenance on building systems and facility infrastructure.
Conduct facility inspections of common areas, office spaces, customer-facing areas, exterior grounds, and support spaces.
Identify maintenance deficiencies, safety concerns, and facility issues and initiate corrective actions.
Support customer requests, move-ins, expansions, equipment installations, and other facility-related activities.
Coordinate and monitor vendor activities to ensure quality workmanship and compliance with site requirements.
Execute work orders and maintenance activities through the CMMS platform.
Assist with warranty repairs, facility improvement projects, and operational support activities.
Maintain accurate maintenance records, inspection reports, and service documentation.
Assist with developing facility procedures, inspection checklists, and maintenance programs.
Support emergency response activities involving building systems and facility infrastructure.
Participate in operational readiness inspections and housekeeping initiatives.
Identify opportunities to improve reliability, efficiency, and customer service.
Additional duties as assigned by Management.
Job Requirements
Minimum 2 years, 3+ years preferred, experience in facilities maintenance, commercial building operations, industrial maintenance, mission critical facilities, data centers, or related environments.
Working knowledge of electrical systems, HVAC systems, plumbing systems, fire protection systems, building automation systems, and general building infrastructure.
Data center or mission critical environment experience preferred.
Technical certification, trade certification, or equivalent work experience preferred.
Experience performing preventive and corrective maintenance activities.
Ability to read and interpret building drawings, equipment manuals, and maintenance procedures.
Working knowledge of facility maintenance best practices and safety requirements.
Experience coordinating with vendors and service providers.
Familiarity with CMMS platforms and maintenance management processes.
Troubleshooting and problem-solving skills.
Organizational and communication skills.
Ability to prioritize tasks and adapt to changing operational needs.
Must successfully complete a background check.
Reliable transportation for reporting to work during normal operations and emergencies.
Travel is expected to be less than 5%, occasionally for training purposes.
Physical activities and requirements
Climbing. Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.
Kneeling. Bending legs at knee to come to a rest on knee or knees.
Crouching. Bending the body downward and forward by bending leg and spine.
Crawling. Moving about on hands and knees or hands and feet.
Reaching. Extending hand(s) and arm(s) in any direction.
Standing. Particularly for sustained periods of time.
Walking. Moving about on foot to accomplish tasks,