Warehouse Associate - Receiving Dept.

About Shepherd Electric Supply
Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through.
Our success comes from people who take pride in doing things the right way — safely, accurately, and with care for teammates and customers alike. If you want to do work that matters at a company that notices, this is the place.
Why This Role Matters
Everything Shepherd ships out starts with what comes in. The Warehouse Associate – Receiving Department is the first checkpoint for every product that enters the branch — and the first line of defense for inventory accuracy across the entire operation.
This is not just unloading trucks. You are the person who confirms that what a vendor shipped is what Shepherd actually ordered, in the right quantity and the right condition, before it enters inventory. When receiving is done right, the shipping team pulls orders that are actually there, the counter has stock it can trust, and fill rates hold. When it is not, the error hides in a bin until a customer's order comes up short.
This role is for someone who checks the details when the freight is stacking up, who catches the discrepancy before it becomes an inventory ghost, and who understands that accurate receiving is where every Shepherd promise begins.
How This Role Connects to Our Compass
We Keep Our Promises: Accuracy starts at the receiving dock. Every promise Shepherd makes downstream depends on what you verify coming in. Right product, right count, right condition — checked against the packing slip and PO before it ever reaches a bin. If it's wrong when it arrives and you catch it, a customer never feels it.
We Stay Hungry: You notice the vendor who ships short every time, the freight that always arrives damaged, the put-away sequence that could be faster. You surface the pattern, not just the one-off — and you look for a smarter, cleaner way to receive.
We Grow Together: Receiving does not work alone. You coordinate with purchasing on discrepancies, with the warehouse floor on put-away, and with shipping on priority freight. When your communication is clean, the whole branch runs on inventory it can trust.
We Own It: You do not let a discrepancy walk into inventory. If freight is short, damaged, or wrong, you document it and resolve it before it's received. If something looks off, you stop and ask. Ownership in receiving means the error is caught here — not discovered three orders later.
We Go Above & Beyond: You get today's freight received and put away today, so it's pickable when the floor needs it. You flag recurring vendor problems before they cost a fill rate. You see what's coming off the truck and you get ahead of it.
Key Outcomes
Organized by what matters, not just what you do.
Inbound Receipt & Verification
Unload inbound freight safely and inspect every shipment for damage, shortage, or error at the point of delivery
Verify received product against the packing slip and purchase order — right item, right quantity, right condition — before it enters inventory
Record receiving transactions accurately and promptly in the warehouse management system
Coordinate with purchasing on receiving discrepancies so they are resolved, not just noted
Prioritize time-critical and backordered inbound freight so waiting orders keep moving
Discrepancy & OS&D Handling
Document all overages, shortages, and damages (OS&D) clearly and immediately — with the detail purchasing needs to act
Resolve inbound discrepancies before the product is received into inventory, not after it has been put away
Treat every receiving discrepancy as a signal, not an inconvenience — flag recurring vendor or carrier problems to the Warehouse Manager for root cause review
Set aside and clearly tag freight that cannot be verified, rather than guessing it into inventory
Put-Away & Inventory Integrity
Put received product away accurately to the correct bin locations so it is pickable the same shift it arrives
Confirm bin locations are current and report location discrepancies before they cause pick errors downstream
Handle inbound returns (RMAs) and vendor credits per Shepherd standards, keeping the receiving area clear of unresolved product
Protect the accuracy of the count — receiving is where inventory integrity starts
Equipment, Safety & Facility
Operate pallet jacks, hand trucks, and receiving equipment safely and in compliance with Shepherd standards
Conduct pre-shift equipment checks and report maintenance needs before they become failures
Keep the receiving dock and staging area organized, labeled, and clear of hazards — aisles open, freight not left blocking the floor
Maintain safety compliance at your workstation and alert leadership to unsafe conditions immediately
Continuous Improvement
Surface workflow friction, recurring receiving errors, or put-away inefficiencies to the Warehouse Manager
Cross-train on shipping and warehouse floor functions to build team flexibility
Support onboarding of new receiving team members by modeling accuracy standards and Shepherd values
What Success Looks Like
After 90 days, you and your Manager should both be able to point to these markers:
Inbound freight is received accurately — verified against the packing slip and PO — every shift
Overages, shortages, and damages are documented and resolved the same day they occur, before product enters inventory
Received product is put away to correct bin locations and is pickable the shift it arrives
The receiving dock is organized, hazards are addressed, and equipment is maintained every shift
You have surfaced at least one meaningful improvement — a verification habit, a put-away sequence, a recurring vendor catch — in your first 90 days
Shipping and counter sales can trust that the inventory they pull from is actually there
Who Thrives Here
This role is a strong fit if:
You take ownership of accuracy without being reminded — you do not receive something into inventory you are not sure about
You pay attention when the freight is stacking up, especially on the details others rush past
You treat the receiving dock like a quality checkpoint, not just an unloading zone
You communicate clearly and directly — with your team, with purchasing, with shipping
You stay steady when deliveries pile up and priorities shift
You care about the work being right, not just done
You want to be part of a team that notices when you do the job well
Qualifications & Requirements
High school diploma or equivalent required
Prior receiving, warehouse, or fulfillment experience preferred; motivated entry-level candidates will be considered
Forklift or pallet jack certification required or ability to obtain within 30 days of hire
Familiarity with warehouse management systems and standard computer tools (Excel, email) preferred
Ability to lift up to 60 lbs. regularly and stand for extended periods
Ability to successfully complete pre-employment screening requirements
Why Join Shepherd Electric Supply
Competitive hourly pay with opportunity for growth
Medical, dental, and life insurance
Prescription drug coverage
Paid vacation and personal time
401(k) with employer match
Stable organization with over 130 years of industry leadership
A culture where reliability is noticed, ownership is rewarded, and people come first
A company scaling into new markets — with real paths to grow with it
Work Shift and Hours: Monday - Friday, 6:00am - 3:00pm
Compensation Details: The expected pay rate for this position is starting at $20.00 per hour depending on experience.
Additional Information:
Steel toed boots required.
Equal Opportunity Employer
Shepherd Electric Supply is an equal opportunity employer. We are co