Sales Support Coordinator II

Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Summary
The Sales Support Coordinator II is responsible for coordinating the sales of Patterson animal health products and services. Additionally, incumbent acts as a liaison and a source of information for key stakeholders, including but not limited to: customers, operations, sales, and leadership teams.
Essential Functions
Accurately processes returns, credits, and customer rebills
Assists sales representatives and leadership with reporting needs
Serves as a reliable source of information for customers and field team
Supplements customer contact in absence of a Territory Manager
Works in conjunction with both Operations Manager and sales management to enable strong cross-functional processes
Prepares quotes, proposals, and ensures the full execution of contracts
Maintains accurate customer and order logs, records, and files
Tracks customer accounts and manages order fulfillment process
Tracks customer rebates and requests credit on accounts or payment by checks
Performs other duties as assigned
Complies with all policies and standards
Minimum Requirements
High School Diploma or Equivalent or equivalent education and/or experience
2 years experience in customer service and/or sales support position
Skills and Abilities
Strong verbal and written communication skills
Exceptional interpersonal and customer service skills
Ability to remain organized and deliver accurate results in a work environment with rapidly shifting priorities
Strong analytical skills
Demonstrated knowledge of Microsoft Office Suite
Environmental Conditions
Office: This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers, and other office equipment and devices for professional services.
Travel Requirements
This position requires minimal travel in a regional area, as determined by business need
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$22.60 - $29.33
EEO Statement
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.