VP of Operations Strategy

Role Description This full-time, remote VP of Operations Strategy role at Roshen Plus Medical Company is responsible for shaping and executing the operational vision across the organization. The role involves leading cross-functional initiatives to improve efficiency, quality, and scalability of services, while aligning operations with the company’s strategic objectives. Day-to-day activities include overseeing operational performance metrics, collaborating with senior leadership on long-term planning, and driving continuous improvement projects across departments. The VP will guide the development of standardized processes, ensure strong customer service practices, and manage complex projects from concept through implementation. This role also includes oversight of financial performance related to operations, support for P&L decisions, and mentorship of operations leaders and teams.
Qualifications
Strong Operations Management and Project Management skills to lead complex initiatives and optimize end-to-end processes.
Experience with P&L Management and strategic resource allocation to support sustainable growth and operational effectiveness.
Background in Strategic Planning and operations strategy, including the ability to translate business goals into actionable plans.
Proven track record in Customer Service leadership, ensuring high-quality service delivery and continuous improvement in client experience.
Demonstrated ability to work effectively in a remote leadership role, including excellent communication, collaboration, and decision-making skills.
Relevant experience in healthcare, medical services, or a closely related industry is strongly preferred.
Bachelor’s degree in Business, Healthcare Administration, Operations, or a related field; advanced degree (MBA or equivalent) is an advantage.
Experience managing and developing high-performing teams, with a commitment to inclusive, non-discriminatory leadership practices.

Work arrangement
Yes