Open Enrollment Manager

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.
Job DescriptionThe Open Enrollment Manager is responsible for growing Texas State Technical College’s lifelong learning portfolio within an assigned campus, service area, or region. This position develops and manages relationships with community-based organizations, nonprofit organizations, government agencies, workforce development entities, and other referral partners to create sustainable student pipelines, expand access to skills training, and increase awareness and participation in open enrollment programs.
The role independently manages a portfolio of open enrollment offerings with accountability for enrollment growth, revenue, financial performance, program effectiveness, and job placement outcomes. Through workforce development expertise, market analysis, partnership development, and sound business judgment, the Open Enrollment Manager identifies opportunities to strengthen and expand the program portfolio while supporting TSTC’s mission of placing more Texans in great-paying jobs.
The Target Hiring Range for the position is $64,525.03 - $67,500
The final salary offer will be determined based on the candidate's qualifications and experience.
Essential Functions
The employee will demonstrate TSTC’s Core Values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and members of the community.
Open Enrollment Portfolio Management
Manages a regional portfolio of open enrollment programs with accountability for enrollment growth, revenue generation, financial performance, program effectiveness, and job placement outcomes. Evaluates portfolio performance and recommends new, expanded, modified, or discontinued offerings based on labor market demand, student interest, financial performance, and student outcomes. Maintains awareness of emerging technologies, evolving industry practices, and future technician skill requirements to identify learning opportunities that respond to changing workforce and learner needs.
Partnership Development & Student Pipelines
Develops and manages relationships with community-based organizations, nonprofit organizations, government agencies, workforce development entities, and other referral partners to create sustainable student pipelines and expand access to open enrollment programs. Identifies partnership opportunities that support student recruitment, enrollment, completion, and employment outcomes. Represents TSTC at community events, workforce meetings, partner engagements, and regional or statewide initiatives to strengthen relationships and expand program awareness.
Market Analysis & Portfolio Growth
Analyzes local and regional workforce needs, labor market trends, employer demand, student interests, and industry developments to identify opportunities for portfolio growth. Recommends new and expanded open enrollment offerings based on demonstrated market need, financial viability, and alignment with TSTC’s workforce mission. Partners with institutional stakeholders to evaluate program opportunities, support implementation, and identify appropriate pathways between noncredit and credit programs.
Enrollment, Outreach & Student Access
Collaborates with marketing, recruitment, and institutional partners to develop and execute outreach and enrollment strategies that increase participation, strengthen student pipelines, and expand awareness of Open Enrollment programs. Works with internal partners, government agencies, nonprofit organizations, and other stakeholders to identify scholarships, sponsorships, grants, and other funding opportunities that reduce financial barriers to participation. Uses partnership and enrollment information to identify opportunities to improve student access and support successful program participation.
Program Coordination & Operational Readiness
Collaborates to support the planning, scheduling, and operational readiness of open enrollment offerings, including enrollment targets, class frequency, instructional resources, facilities, and scheduling requirements. Communicates portfolio priorities and anticipated demand to support effective resource planning and program delivery. Coordinates across campuses and departments to support consistent execution of open enrollment initiatives and achievement of shared enrollment, workforce development, and student success objectives.
Performance Analytics & Continuous Improvement
Maintains accurate and timely information in customer relationship management, project tracking, and institutional systems to support partnership management, enrollment pipelines, forecasting, program performance, and institutional reporting. Analyzes enrollment, revenue, financial performance, student outcomes, job placement, and other key performance indicators to evaluate portfolio effectiveness and inform recommendations. Applies critical and creative thinking to resolve complex issues, identify opportunities for improvement, and strengthen portfolio performance and student outcomes.
Education & Experience
Minimum Qualifications
Associate’s degree in Business Administration, Marketing, Workforce Development, or a related field.
4 years of business development, strategic account management, or workforce solutions experience.
3 years of required experience with managing budgets, comprehensive projects, and knowledge of evaluation methods.
Preferred Qualifications
Bachelor’s degree in Business Administration, Marketing, Workforce Development, or a related field.
Experience developing continuing education, workforce training, or other open enrollment programs.
Experience developing community partnerships, student recruitment pipelines, workforce initiatives, or revenue-generating educational programs.
Relevant experience may be considered in lieu of a degree, except in cases where a specific degree is required to meet accreditation standards, licensure requirements, or other legislative or regulatory obligations. This includes, but is not limited to, certain faculty positions and staff roles governed by state or federal educational mandates.
Skills & Abilities
Ability to develop and manage open enrollment programs and regional program portfolios.
Ability to develop community partnerships and sustainable student referral pipelines.
Ability to analyze labor market trends, student demand, and program performance to identify growth opportunities.
Ability to evaluate enrollment, revenue, financial performance, and student outcomes.
Ability to develop outreach and enrollment strategies that increase program participation.
Ability to identify funding opportunities that expand student access to workforce training.
Strong written and verbal communication skills with the ability to influence stakeholders and build partnerships.
Ability to manage multiple programs, partnerships, projects, and priorities simultaneously.
Core Competencies
Relationship Building
Builds and maintains productive relationships with community organizations, government agencies, workforce partners, and institutional stakeholders. Uses consistent engagement and follow-through to strengthen partnerships, develop student pipelines, and advance workforce development opportunities.
Self-Direction & Initiative
Works independently with a high degree of initiative and professional judgment. Proactively identifies program and partnership opportunities, advances portfolio priorities, and progresses work with minimal oversight while maintaining accountability for established objectives.
Financial Management
Applies financial management principles to evaluate program performance, revenue, financial viability, and resource considerations. Uses financial information to support portfolio recommendations and sustainable program growth.
Analytical Thinking
Applies analytical skills to evaluate labor market conditions, student demand, enrollment trends, financial performance, and program outcomes. Uses relevant information to identify opportunities, develop recommendations, and support informed portfolio decisions.
Customer Service & Teamwork
Maintains a strong service orientation while collaborating with students, community partners, ATS teams, marketing, and institutional stakeholders. Builds productive relationships and coordinates effectively across functions to support student access, program success, and workforce development objectives.
Effective Communication
Communicates clearly and professionally