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VICE PRESIDENT OF ENTERPRISE SALES
Job Description
The VP of Enterprise Sales wins new business and grows assigned client relationships across e company's suite of solutions. This senior individual contributor role pursues opportunities across service lines and customer segments, including insurance carriers, managing general agents (MGAs), Lloyd’s market participants, and other organizations. Corporate housing and relocation may offer additional opportunities, depending on customer needs and service fit.
The successful candidate brings established relationships with relevant decision makers and a demonstrated ability to sell to targeted customers.
They own the sales process from identifying a need through negotiation, implementation, and revenue growth.
They position services that address each customer’s needs and remain accountable for developing the account after an agreement is signed.
Essential Functions
New business development Build and execute pursuit plans for assigned target accounts across relevant industries and
customer segments, including new clients and accounts where Alacrity has limited business or untapped growth potential.
Use established decision-maker relationships and targeted prospecting to earn meetings and develop qualified opportunities. Build additional relationships with business leaders, operational buyers, procurement, and vendor management appropriate to each account.
Understand the customer’s operations, current providers, service gaps, buying process, and timing before recommending a solution.
Lead complex sales cycles, including discovery, proposals, RFP responses, presentations, commercial negotiation, and contract execution, with support from the appropriate internal teams.
Maintain momentum through specific next steps, customer commitments, and clear responsibilities. Focus time and resources on opportunities with a credible path to profitable revenue.
Account ownership and growth
Take commercial ownership of assigned accounts and develop plans to retain and grow the business, deepen relationships, and increase the services customers use where there is a demonstrated need.
Identify opportunities across company's property, contents, temporary housing, auto, TPA, call center, and subrogation services. Bring in subject matter experts to validate the need, shape the solution, and support the sale.
Coordinate outreach with other account owners and sellers, follow agreed account assignments, and give customers a clear commercial point of contact.
Stay engaged after contract signing to support onboarding, secure initial business, and grow recurring revenue. Work with Operations to address issues that could prevent adoption, retention, or expansion.
Collaboration and commercial discipline
Partner with divisional leaders and Operations to confirm service capability, capacity, implementation requirements, and delivery commitments before making customer promises.
Work with Finance and Legal on pricing, economics, and contractual terms within approved authority. Pursue growth that supports both revenue and earnings.
Maintain accurate account plans and opportunity records in the CRM, including decision makers, stage, value assumptions, expected timing, next actions, and risks.
Provide evidence-based forecasts and distinguish prospective opportunity value, signed agreements, expected service volume, and realized revenue.
Use client meetings, industry events, referrals, and Marketing support to advance named account objectives. Share customer feedback and competitive insights with Sales and business leadership.
Competencies
Candidates Must Demonstrate The Following Knowledge, Skills, And Abilities.
Ability to create new business and sustain disciplined pursuit through long, complex enterprise sales cycles.
Credibility with senior decision makers, strong listening skills, and the judgment to connect customer needs with practical solutions.
Ownership of results, persistence, and the ability to work independently while bringing the right people into a pursuit.
Commercial judgment in pricing, margin, sales forecasting, and the timing of revenue. Clear communication, negotiation skills, collaboration, and a reputation for integrity and
follow-through.
Success Metrics
Profitable new and expansion revenue against agreed targets, supported by actual business
volume and customer adoption.
New strategic accounts won and developed, including progress from signed agreement to
initial revenue and sustained volume.
Growth and retention within assigned accounts, including additional services and increased
share of business.
Qualified pipeline creation, opportunity progression, conversion, and forecast accuracy. Quality of account plans, decision-maker coverage, customer commitments, and CRM
records.
This is an individual contributor position reporting to the Senior Vice President of Enterprise Sales. Travel required Must be able to attend requested client meetings, networking events, company meetings,
training, and other business activities that may require overnight lodging for consecutive days.
Ability to travel at least 20% of the time if and as required.
Required Education And Experience
Bachelor’s degree in business administration, marketing, or a related field, or equivalent
industry experience.
At least 10 years of experience in insurance, claims services, insurance technology, corporate housing, relocation, or a related industry, with a proven ability to originate and close business with targeted customers.
Established, current relationships with decision makers in one or more relevant customer segments, such as insurance carriers, MGAs, Lloyd’s market participants, corporate housing, or relocation.
A sustained record of meeting or exceeding sales goals. Able to demonstrate personal responsibility for winning business, revenue generated, sales cycles, and account growth.
Working knowledge of the target customers’ operations, purchasing decisions, vendor selection, and requirements for implementing outsourced services.
Experience coordinating product experts and operating teams through complex sales and expanding customer relationships after the initial sale.
Ability to maintain accurate CRM records, account plans, and sales forecasts.
Preferred Education And Experience
Established relationships with decision makers at top 20 U.S. property and casualty insurance carriers and a demonstrated record of successfully selling to those organizations.
Experience selling claims services, temporary housing, insurance technology, or relatedsolutions to relevant buyers, supported by measurable sales results.
Experience selling multiple services within national accounts and working across business units.
Experience developing business with MGAs, Lloyd’s market participants, TPAs, or buyers in corporate housing and relocation.
Work arrangement
Yes
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