Live opening · Posted 2 days ago
Resource Planner I
EMSAR - Equipment Management Service and Repair · Wilmington, OH (Remote)
JobBeeper subscribers received an alert for this role.
At a glance
The key details from the original listing.
CompanyEMSAR - Equipment Management Service and Repair
LocationWilmington, OH (Remote)
Work modeYes
Source
Linkedin
ListedPosted 2 days ago
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About the role
Description supplied by the original job listing.
Qualifications
What we’re looking for:
General understanding of Service Level Agreements (SLA) and Key Performance Indicators (KPI)
General experience in SalesForce/ServiceMax or equivalent
Outstanding interpersonal and written communication skills
Proficient in Microsoft Office Suite (Outlook, Excel, Word, SharePoint, Teams) and other and cloud-based software
Understanding of customer requirements and ability to assist with the coordination/interface with cross-functional teams
AND
High School Diploma or Equivalent
1-3 years’ call center and/or customer service experience
OR
Associates degree or higher and/or Trade School diploma
1+ years’ call center and/or customer service experience
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Ability to sit, stand, bend, and reach for long periods for time exceeding 4 hours
Our Commitment To You
A great team environment
Ability to work remotely
Supportive leadership
Work arrangement
Yes
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