North America Benefits Senior Specialist

Senior Benefits Specialist – Prysmian North America
Location: Onsite-Highland Heights, KY
Prysmian is the world leader in the energy and telecom cable systems industry. Each year, we manufacture thousands of miles of underground and submarine cables and systems that power global transmission and distribution networks. We also deliver medium- and low-voltage solutions for construction and infrastructure, along with a comprehensive portfolio of optical fibers, copper cables, and connectivity solutions that enable voice, video, and data transmission across the telecommunications sector.
With 30,000 employees across more than 50 countries, Prysmian is a truly global organization where every individual has the opportunity to make a meaningful impact. Wherever you are based and whatever your role, you are part of a company helping to transform the world around us.
On Prysmian’s Total Rewards team, we go beyond administering benefits—we design meaningful experiences that support employees at every stage of life. We are seeking a Senior Benefits Specialist who brings strong benefits administration expertise, a service-oriented mindset, and the ability to manage details with accuracy, discretion, and urgency.
This is a hands-on role where you will support the day-to-day administration of Prysmian’s health and welfare programs, retirement-related processes, leave of absence coordination, vendor interactions, employee inquiries, and compliance activities. The ideal candidate is highly organized, collaborative, analytical, and comfortable balancing routine administration with escalated employee and HR partner needs.
Key Responsibilities
Support Benefits Administration & Employee Service
Support day-to-day administration of health and welfare plans, wellness programs, voluntary benefits, and related employee benefit processes across North America
Respond to employee, manager, and HR Business Partner inquiries, providing timely, accurate, and service-focused support
Research and resolve escalated benefit issues by partnering with vendors, payroll, HRIS, and internal stakeholders
Support annual enrollment, new hire enrollment, life event changes, eligibility updates, and employee communications
Maintain Data Accuracy & Reporting
Perform regular audits and reconciliations to ensure eligibility, enrollment, payroll deduction, and vendor data accuracy
Use Excel and reporting tools to analyze benefit data, identify discrepancies, and support corrective action
Prepare recurring and ad hoc reports, summaries, and tracking documents for the Benefits Manager and Total Rewards leadership
Coordinate Leave of Absence Support
Support leave of absence administration, including FMLA, ADA, state leave programs, company leave policies, and return-to-work coordination
Partner with employees, HR Business Partners, payroll, and external vendors to help ensure accurate, timely, and compliant leave processing
Track cases, follow up on outstanding items, and escalate complex matters to the Benefits Manager as appropriate
Partner with Vendors & Internal Teams
Serve as a key liaison with carriers, administrators, TPAs, and other benefit vendors to resolve employee and plan administration issues
Monitor vendor follow-up items, service issues, and process gaps, escalating trends or concerns to the Benefits Manager
Support vendor implementations, renewals, file feeds, testing, and ongoing process improvements
Ensure Compliance & Governance
Assist with compliance-related activities, including required notices, plan documentation, audits, reporting, and recordkeeping
Support Form 5500, ACA, COBRA, HIPAA, ERISA, and other benefit compliance processes in partnership with the Benefits Manager, legal, vendors, and consultants
Maintain strong attention to detail and confidentiality when handling employee information, benefit records, and sensitive matters
What You Bring
4–6 years of experience in benefits administration
Strong working knowledge of self-insured health and welfare benefits, leave of absence administration, and employee benefit processes
Experience working with benefits vendors, carriers, TPAs, HRIS platforms, and payroll teams
Strong Excel skills, including data validation, reconciliations, pivot tables, lookups, and reporting
Familiarity with benefits compliance requirements, including ERISA, ACA, HIPAA, COBRA, FMLA, ADA, and applicable state leave programs
Ability to manage multiple priorities, meet deadlines, and follow through on details in a fast-paced environment
Excellent communication, customer service, problem-solving, and follow-up skills
High degree of professionalism, discretion, and confidentiality when working with sensitive employee information
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Job Offer Fraud Alert
We take the security of our candidates seriously. Please be aware of job offer scams involving individuals falsely claiming to represent our company.
Our company will **never**:
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If you believe you have been contacted regarding a fraudulent job offer or are unsure about the authenticity of a message, please contact us directly at narecruiting@prysmian.com.
Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.
All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
Visit our DE&I Page to learn more about Prysmian’s commitments.
Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please contact us at talent.mobility@prysmiangroup.com.