Security Dispatch

What you get to do:
Answer incoming phone calls concerning general park information, regarding employees, contractors & guests
Disseminate park & emergency information to appropriate employees
Monitor emergency alarm systems park-wide
Monitor multiple radio frequencies and disseminate information via 2-way radios, voice, digital pagers and telephones
Assist and respond to various priority calls, including First Aid and to properly identify emergency situations and disseminate proper emergency procedures
Maintain confidentiality and professionalism at all times
Coordinate with Security Management Team to ensure guest services and quality goals are achieved to include administrative support
Perform other duties as assigned
What it takes to succeed:
High school diploma or equivalent
At least 18 years old
Experience in Security and/or Emergency Dispatch environment
Valid state driver’s license
Able to complete provided CPR training/certification
Excellent written and verbal communications skills
Able to multi-task and adapt to changes in a fast paced work environment
Able to work indoors with or without A/C for entire shift
Able to sit for long periods of time
Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays hours
1 year administrative or related experience preferred
Possession of a valid state driver’s license preferred
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.