Hardware Sales Associate

Company Description Goodwill Infotech Solutions is a growing technology company focused on delivering practical, user-friendly hardware and IT solutions to businesses and individuals. The organization emphasizes reliable service, product quality, and long-term customer relationships. Team members work in a collaborative environment that values integrity, accountability, and continuous learning. The company is committed to providing clear career progression and skill development opportunities for employees. Applicants can expect a supportive workplace that encourages professional growth and customer-centric thinking.
Role Description The Hardware Sales Associate is a full-time, on-site role based in Anand. The position involves assisting customers in selecting appropriate hardware products, explaining features and benefits, and guiding them through purchase decisions. Daily responsibilities include greeting customers, answering product-related questions, handling phone inquiries, preparing basic quotations, and ensuring the sales area is organized and well-stocked. The role also requires coordinating with internal teams to check inventory, processing sales transactions accurately, and maintaining records of customer interactions. The Hardware Sales Associate is expected to provide courteous, efficient service and contribute to meeting sales targets while upholding company standards.
Qualifications
Customer-facing skills, including Customer Service and Communication, with the ability to interact professionally and clearly with a diverse range of customers.
Sales skills, including Sales and basic product presentation, to support hardware recommendations and close transactions effectively.
Phone Etiquette skills to handle inbound and outbound calls in a polite, efficient, and organized manner.
Basic computer skills, including familiarity with Paint or similar tools, and the ability to use common office and sales software.
Strong interpersonal skills, reliability, and a customer-focused mindset.
Ability to work on-site in Anand, manage time effectively, and handle multiple customer requests.
Previous experience in retail, hardware sales, or IT products is beneficial but not mandatory.
High school diploma or equivalent; additional certification in IT or hardware-related fields is an advantage.

Work arrangement
No