Online Operations Supervisor

Lunds & Byerlys Eden Prairie is currently hiring for a vibrant and outgoing full-time Online Operations Supervisor to create a sensational shopping experience for our customers! This position works a full-time schedule and earns a competitive wage of $20.50-$26.50/hr.
We operate 7 days/week and are open from 6:00am-10:00pm. For this position the employee would be scheduled a range of shifts between 7:00am-7:00pm.
Online Operations Supervisor Shopper Responsibilities
Our Online Operations Supervisor are responsible for a wide variety of tasks such as:
Over seeing and supervising the online department
Coordinating and scheduling orders
Verify payment
Coaching, training, and mentoring staff
Providing exceptional customer service through our online shopping portal
Selecting products as requested by customers
Communicating with customers when ordered products are not in stock
Packing and loading orders into customer's vehicles
OUR IDEAL ONLINE OPERATIONS SUPERVISOR
Team player - steps in to assist when and where as needed
Respectful - empathetic and appreciative of our customers and team
Innovative - implements trending and forward-thinking retail solutions
Hospitable - provides a friendly face and welcoming environment
Minimum Qualifications
Communication skills and the ability to follow instructions
2 or more years previous retail or food service experience desired
Previous supervisory experience desired
Prior dispatch experience is desired
Valid Class D driver's license
Benefits & Perks
In addition to competitive pay and our exceptional culture, we offer this customer service position the following benefits and perks:
Flexible scheduling
PTO (paid time off)
Pay on demand
Health, Dental, and Vision Insurance
Tuition reimbursement and scholarships
10% employee and family discount
Profit sharing and a 401(k) option
Ongoing trainings and leadership development opportunities
Community and volunteer programs
Employee referral bonus
Product samplings
Chance to be nominated as a brand champion!
Compensation Disclaimer
The actual rate of pay offered within the range may depend on several factors such as skills, knowledge, expertise, and experience. Our organization also values internal equity when making job offers. Hiring at the maximum of the range is not typical.
About Lunds & Byerlys
Family-owned for over 80 years, Lunds & Byerlys is a grocery retailer rooted in the family tradition of quality, value, and service. Not only do we offer convenient, healthy, and contemporary delectables, we believe in giving our grocery customers the same personal attention and exceptional value we would expect for our own family. Our employees are chosen for their expertise and dedication in giving our grocery customers the best shopping experience possible. Which is why we offer competitive wages, great benefits and perks, and an amazing company culture.
If you have a passion for hospitality and creating meaningful, memorable moments for our customers, we would love the opportunity to learn more about you!
ARE YOU READY TO JOIN OUR TEAM?
If you are excited about this customer service opportunity, don't delay. Apply today using our mobile friendly online application!

Work arrangement
Yes