Product Specialist – Functional QA & Pre-Sales

ERP League is a multi-platform ERP services firm and Oracle NetSuite Alliance Partner, with offices in Canada, Australia and India. We advise on, implement, integrate and support Oracle NetSuite, Salesforce, SAP Business One and SAP S/4HANA, and we are building our own products natively on NetSuite. Our core philosophy is simplification.
The role
You will become the functional expert on our NetSuite products: testing them thoroughly before every release, understanding the business processes they serve, and demonstrating them to prospects and customers. The role starts weighted towards quality assurance and shifts towards pre-sales as the products reach the market.
What you will do
• Design and run test cases and regression suites across NetSuite, web and mobile (iOS and Android); test business scenarios end to end, from source transaction to GL impact.
• Log clear, reproducible defects, work them to closure with the developers, and sign off releases.
• Learn the products in depth and act as the voice of the user, flagging usability gaps and process mismatches and contributing to requirements.
• Build demo environments and data and deliver scenario-based product demonstrations to prospects and partners alongside the sales team.
• Answer functional questions in sales cycles and RFPs; write user guides, release notes and training material, and support customer onboarding and UAT.
What you bring
• 4–7 years in ERP functional consulting, functional or business QA, or a product specialist role.
• Hands-on Oracle NetSuite experience: core records and transactions, workflows, saved searches, roles and permissions, OneWorld and multi-currency, sandbox use.
• Strong understanding of end-to-end business processes: supply chain (procure-to-pay, inventory, warehouse and fulfilment), logistics (shipping, transport and delivery), accounting (order-to-cash, record-to-report, tax, month-end close), and people operations (time, expenses, HR and payroll), along with project accounting.
• A structured QA approach: test planning, test case design, regression discipline and well-written defects, in a tool such as Jira, Azure DevOps or TestRail.
• Excellent spoken and written English, and the confidence to present a product to senior business users and handle questions live.
Good to have
• NetSuite certifications (SuiteFoundation, ERP Consultant); SuiteApp, ISV or SaaS product experience.
• Pre-sales, solution consulting, conference room pilot or demo experience.
• API testing (Postman), basic SQL or SuiteQL, and test automation (Playwright, Selenium or Appium).
Why join us
Shape new products from close to the start, working directly with the founders, in a role that combines product, quality and customer work, with a clear path into product management, solution consulting or pre-sales leadership.
Hiring process
Introductory call, then a functional interview on NetSuite and business processes, a practical testing exercise, a short demo exercise and a final conversation with the founders.
To apply, send your CV and a short note on a business process you have tested or demonstrated end to end. ERP League is an equal opportunity employer (career@erpleague.com)

Work arrangement
Hybrid