French Speaking Customer Service Agent For Mercedes - Work Remote In Greece

French Speaking Customer Service Agent For Mercedes
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we pride ourselves on facilitating exceptional career growth through our exclusive partnerships in the automotive sector.
Job Overview
We are currently scouting for a talented professional to join our team for a French Speaking Customer Service Agent For Mercedes position in Greece. This role offers an unparalleled opportunity to represent a luxury automotive leader, providing premium support to a global client base while enjoying the Mediterranean lifestyle through our sought-after French-speaking jobs.
Key Responsibilities
Act as the primary point of contact for Mercedes owners, providing professional guidance on vehicle features and technical queries
Manage high-quality inbound inquiries via phone, email, and chat, maintaining the prestigious image of the automotive brand
Assist clients with scheduling maintenance, service appointments, and resolving automotive-related concerns with precision
Maintain detailed case records within our CRM, ensuring data accuracy and compliance with automotive industry standards
Collaborate with international teams to optimize the customer experience for French-speaking market segments
Provide insightful feedback to the management team regarding customer trends and common automotive technical queries
Participate in ongoing product training to stay updated on the latest innovations and luxury car models from Mercedes
Requirements
Native or fluent French (spoken and written) is mandatory for this role
Strong proficiency in English to engage with our international corporate environment
Valid EU passport or a valid Greek work permit
Genuine interest in the automotive industry and a commitment to customer excellence
Excellent interpersonal skills and a solution-oriented mindset for challenging service scenarios
Availability to work in a dynamic, remote-first environment within Greece
Benefits
What We Offer
Highly competitive monthly salary with 13th and 14th salary payouts per year
Comprehensive monthly performance bonus based on quality service targets
Fully paid relocation package including flight tickets, transfer, and initial hotel accommodation
Extensive, fully paid professional training program in the automotive field
Full private health insurance coverage
Career development paths within one of the largest automotive support networks in Greece
And Much More..
Life in Greece
Embarking on one of our French-speaking jobs in Greece means more than just a career move; it is a lifestyle transformation. Greece offers a unique blend of vibrant city culture, thousands of years of history, and some of the most beautiful coastlines in the world. With over 300 days of sunshine, professionals living in Greece enjoy an exceptional quality of life that pairs perfectly with a rewarding professional journey.
Our relocation package ensures that your transition to working in Greece is seamless and stress-free. Whether you are indulging in world-class Mediterranean cuisine or exploring the historical landmarks that define Greece, you will find that this country provides the perfect balance between high-end professional development and personal relaxation. Discover why so many professionals choose to build their futures through the best jobs in Greece today.
How to Apply
If you are ready to accelerate your career as a French Speaking Customer Service Agent For Mercedes, we invite you to join our prestigious team. Please click 'Apply Now' to submit your CV and begin your journey with Mercier Consultancy Group. We look forward to reviewing your application and helping you secure your place among the best in the industry.

Work arrangement
Yes