ERP & IT Executive - Trainee

Company Description:
SYNCHRO ELECTRICALS PVT. LTD. is an established manufacturer specializing in the manufacturing, designing, and testing and commissioning of electrical distribution panels. The company provides comprehensive services for electrical panels, automation panels, DG sets, UPS, transformers, and annual maintenance contracts, including supply, installation, testing, and commissioning across India and globally for both private and government projects. With a mission to support the renewable energy sector, the organization focuses on innovative, sustainable supply and service solutions that enable the transition to clean energy. Guided by values of excellence, integrity, and collaboration, SYNCHRO ELECTRICALS aims to be a market leader in industrial electrical solutions through advanced engineering, marketing, and customer service strategies.
Role Description:
This is a full-time, on-site role for an ERP & IT Executive - Trainee based in Rajkot. The role involves assisting in the implementation, configuration, and day-to-day operation of ERP systems used for manufacturing and service processes. The trainee or executive will support routine IT operations, including system monitoring, user account management, and basic hardware and software maintenance. Daily responsibilities include responding to user queries, providing first-level technical support, documenting issues and resolutions, and escalating complex problems to senior IT staff. The role also includes learning and applying best practices in data security, network usage, and system backups, while collaborating with various departments to ensure smooth ERP and IT workflows.
Qualifications:
Strong troubleshooting and technical support skills to diagnose and resolve user and system issues efficiently.
Knowledge of information technology and IT operations, including basic hardware, software, and security practices.
Understanding of network administration concepts such as connectivity, user access, and basic configuration.
Ability to learn and work with ERP systems, preferably in a manufacturing or industrial environment.
Relevant academic background in IT, Computer Science, Electronics, or a related field (diploma or degree).
Good analytical and problem-solving abilities, with attention to detail and accuracy in documentation.
Effective communication and collaboration skills for working with cross-functional teams and end users.
Willingness to work on-site in Rajkot and develop skills under the guidance of senior IT and ERP professionals.
Experience: 0 to 1 Year
Location: Rajkot, Gujarat
Working Mode: Work FromOffice

Work arrangement
No