Executive - CX

Dealer-GPT is a revenue operations company. We call and follow up with our clients’ customers and deliver outcomes they can see, such as appointments and recovered pipeline. We’re hiring a CX Executive to run outbound calling across partner accounts, keep communication clear, and make sure every booking, callback, and follow-up is accurately tracked. Learn more at dealer-gpt.com.
About the role
You’ll handle outbound calling for our dealer and business partners across industries including automotive, retail, and services.
You’ll speak with customers, help drive appointments and follow-ups, and keep partners updated with clear daily reporting.
You’ll work across both AI-assisted and manual calling workflows, so this role suits someone who is confident on calls and disciplined with data.
What you’ll do
Make high-volume outbound calls to customers to book appointments and move conversations forward.
Update partner trackers in real time with confirmed appointments, callbacks, and outcomes.
Send a daily end-of-day summary covering calls attempted, connections made, follow-ups triggered, and appointments booked.
What we’re looking for
Strong communication: Clear, polite, and confident spoken English, Hindi, and Kannada. Additional regional languages are a plus.
Comfort with tools: You can work smoothly in Google Docs, Google Sheets, Excel, and across multiple tabs and tools at once.
Fast adaptability: You learn quickly and can adjust to new industries, scripts, tools, and partner processes without constant hand-holding.
Attention to detail: You enter data quickly and accurately, and you keep trackers clean and up to date.
Reliability under targets: You can work consistently toward daily calling and booking goals.
Good to have
Experience in outbound calling, CX, BPO, operations, appointment booking, or customer support.
Experience handling client or partner updates alongside customer conversations.
Comfort working in fast-moving environments where priorities can shift through the day.
Compensation
₹25,000–₹35,000 per month, depending on fit and experience.

Work arrangement
No