Business Program Executive

About Us
Udgham Innovations Pvt. Ltd. is a Gurugram-based technology company offering digital communication and automation solutions through its platform, MsgStudio.
MsgStudio enables businesses to connect with their customers through WhatsApp, RCS, SMS and Voice, along with chatbots, automated workflows and CRM integrations.
Website: www.msgstudio.in
Job Description
We are a growing technology startup looking for an enthusiastic, proactive and tech-savvy professional who is passionate about working in a dynamic startup ecosystem.
The ideal candidate should have strong communication and organizational skills, a good understanding of technology, and a willingness to take ownership of responsibilities across business operations, customer coordination and day-to-day activities.
We are particularly interested in candidates who enjoy learning, adapting to new challenges and contributing to the growth of a startup.
Key Responsibilities
Business Operations: Coordinate daily business activities, maintain records, track tasks and prepare reports.
Customer Coordination: Communicate with customers, understand requirements, manage follow-ups and assist with onboarding.
Sales Support: Research potential customers, maintain CRM records, schedule meetings and assist with proposals and presentations.
Technical Coordination: Understand basic product functionality, assist with product demonstrations, testing and coordination of technical issues.
Team Coordination: Work with internal teams to ensure timely completion of customer requirements and assigned tasks.
Client Meetings: Attend customer meetings and business discussions as required.
Qualifications & Skills
Bachelor's degree in BCA, B.Tech, or BBA, along with a mandatory MBA in Business Management or Operations Management
0–2 years of experience; freshers with strong communication skills are welcome.
Good written and verbal communication skills in English and Hindi.
Basic understanding of software applications, SaaS platforms or CRM systems.
Proficiency in using AI tools such as ChatGPT, Gemini, and other AI-powered productivity tools for business research, content creation, presentations, reporting, and workflow automation.
Familiarity with APIs, digital communication platforms or CRM tools is an advantage.
Good organizational skills, a positive attitude and willingness to learn.
Location & Travel
Must currently reside in Gurugram.
Comfortable working full-time from the office.
Willing to travel across Gurugram and Delhi NCR for customer meetings when required.
What We Offer
Practical exposure to SaaS, enterprise communication and business operations.
Opportunities to learn new technologies and develop professional skills.
A collaborative work environment with opportunities for career growth.
How to Apply
Interested candidates can apply through LinkedIn with their updated resume or share Their CV to admin@udgham.com

Work arrangement
No