Assistant

Company Description Solipet is a growing organization focused on providing quality products and services for pets and their caregivers. The company aims to support responsible pet ownership through reliable service, attentive customer care, and a commitment to animal well-being. Team members at Solipet work in a collaborative environment that values professionalism, integrity, and continuous improvement. The company offers opportunities to learn about pet care, retail operations, and customer service while contributing to a positive experience for pets and their guardians.
Role Description The Assistant role at Solipet is a full-time, on-site position based in Ahmedabad. The Assistant will support daily store operations, including helping customers, answering questions about products and services, and ensuring a clean and organized environment. Responsibilities may include managing inventory, stocking shelves, handling basic administrative tasks, and coordinating with team members to maintain smooth workflows. The role also involves assisting with order processing, resolving simple customer issues, and communicating with internal teams as needed. This position requires consistent on-site presence, reliability, and a focus on delivering respectful, helpful service to all customers.
Qualifications
Ability to provide courteous customer service, respond to inquiries clearly, and communicate effectively with team members.
Basic organizational and time-management skills to handle multiple tasks, maintain orderly work areas, and follow established procedures.
Comfort with using computers or point-of-sale systems, updating simple records, and following instructions for routine administrative work.
Attention to detail and willingness to follow safety and hygiene guidelines, especially in environments involving animals and retail products.
Dependable work ethic, punctuality, and readiness to work on-site full-time in Ahmedabad.
Prior experience in retail, customer service, or pet care is helpful but not required; openness to training and learning is essential.

Work arrangement
No