Senior Admissions Counselor

Company Description ICFAI Business School (IBS) is a leading business school in India, known for its industry-oriented curriculum and focus on developing future-ready management professionals. IBS offers a range of postgraduate programs in business and management, combining academic rigor with practical learning. The institution emphasizes strong corporate connect, case-based pedagogy, and holistic student development. With a presence in major cities, IBS provides a dynamic environment for learners and staff, fostering growth, innovation, and professional excellence.
Role Description The Senior Admissions Counselor role is a full-time, on-site position based in Mumbai. The counselor will guide prospective students and families through the admissions process, including responding to inquiries, explaining program offerings, and providing detailed information on eligibility, curriculum, and career outcomes. Day-to-day responsibilities include conducting counseling sessions, managing leads, following up with applicants, coordinating campus visits or information sessions, and supporting admission events, seminars, and outreach activities. The role involves collaborating with academic and marketing teams, maintaining accurate records in admissions systems, and meeting enrollment targets while upholding high standards of service and integrity. The counselor will also contribute to promotional activities, presentations, and relationship-building with schools, colleges, and other stakeholders.
Qualifications
Candidates should possess strong Interpersonal Communication and Communication skills to effectively engage with prospective students, families, and institutional partners.
Candidates should possess Customer Service skills to provide timely, accurate, and supportive guidance throughout the admissions process.
Candidates should possess Sales skills to manage leads, convert inquiries into applications, and contribute to achieving enrollment targets ethically.
Candidates should possess knowledge or experience in Education, preferably in management or higher education, to explain programs and academic pathways clearly.
Relevant qualifications such as a bachelor’s or master’s degree in Business, Management, Education, or a related field.
Prior experience in admissions, counseling, student recruitment, or academic advising is highly beneficial.
Ability to work with CRM or admissions management systems, analyze data, and prepare basic reports.
Strong organizational skills, attention to detail, and the ability to manage multiple inquiries and deadlines.
Comfort with presentations, events, and outreach activities, including occasional weekend or evening work as needed.

Work arrangement
No