Ecommerce Specialist

Company Description Elem Consumer Tech Pvt. Ltd. is a young, eco-friendly, all-natural product innovation and manufacturing company with a strong focus on direct-to-consumer (D2C) business. Founded in 2021 and headquartered in Roorkee, Uttarakhand, the company develops sustainable consumer goods across personal care, home care, and automobile care categories. Elem uses technology and data-driven insights to design customer-centric products that are affordable and a credible alternative to conventional goods. The company aims to make eco-friendly products a mainstream lifestyle choice, positioning itself as a benchmark for human-friendly, self-reliant, and self-sustainable consumer brands.
Role Description This is a full-time, on-site Ecommerce Specialist role based in Dehradun. The Ecommerce Specialist will manage and optimize online product listings, pricing, and inventory across the company’s e-commerce platforms and marketplace channels. Responsibilities include monitoring website performance, analyzing sales data, tracking customer behavior, and implementing strategies to improve conversion rates and overall revenue. The role involves coordinating with marketing and operations teams to support campaigns, ensuring accurate product information, and delivering a smooth online customer journey. The Ecommerce Specialist will also handle queries related to online orders, troubleshoot platform issues, and contribute to continuous process improvement.
Qualifications
Strong E-Commerce and Sales skills, with experience managing online stores or marketplace accounts.
Solid Analytical Skills to interpret data, track KPIs, and translate insights into actionable strategies.
Effective Customer Service skills to address online customer inquiries and resolve order-related issues.
Clear and professional Communication skills for collaborating with internal teams and external partners.
Knowledge of ecommerce tools and platforms (such as Shopify, WooCommerce, Amazon/Flipkart Seller Central) is preferred.
Understanding of digital marketing basics, including SEO for product listings and online promotions.
Ability to work in a fast-paced environment, with attention to detail and strong organizational skills.
Bachelor’s degree in Business, Marketing, Commerce, or a related field, or equivalent practical experience.
Interest in sustainable, eco-friendly consumer products and willingness to grow with a young D2C brand.

Work arrangement
No