Banquet Manager

Company Description Hotel Palacio Paltanbazar Guwahati is a hospitality destination located in the heart of Guwahati, serving business and leisure guests with contemporary amenities and attentive service. The hotel focuses on delivering comfortable stays, quality food and beverage offerings, and well-managed events for a diverse range of guests. Team members are encouraged to maintain high service standards and support a welcoming atmosphere. The property offers opportunities for hospitality professionals to grow their careers while contributing to memorable guest experiences.
Role Description The Banquet Manager is a full-time, on-site role based at Hotel Palacio Paltanbazar in Guwahati. This position oversees the planning and execution of banquets and events, including coordinating with clients, preparing function sheets, and ensuring all details are accurately communicated to the operations team. Daily responsibilities include supervising banquet staff, managing event setup and breakdown, monitoring service during functions, and ensuring food and beverage standards are consistently met. The Banquet Manager works closely with the kitchen, front office, and sales teams to optimize guest satisfaction, control costs, and maintain quality. The role also involves handling guest feedback, managing staffing schedules, and ensuring compliance with safety and hygiene standards.
Qualifications
Customer Service and Customer Satisfaction skills, with the ability to manage guest expectations and resolve issues effectively.
Strong Communication skills, including clear coordination with teams and professional interaction with clients and vendors.
Food & Beverage knowledge, including banquet service standards, menu understanding, and basic event-related F&B operations.
Hiring and team management experience, with the ability to train, schedule, and supervise banquet staff.
Prior experience in banquet operations, event management, or hotel food and beverage departments.
Organizational and time-management skills to handle multiple events and priorities simultaneously.
Basic proficiency in office and property management software for reports, event orders, and scheduling.
Diploma or degree in Hotel Management or a related field is preferred, or equivalent relevant work experience.

Work arrangement
No