Business banking Group- Relationship manager (Working Capital)

Job Description Relationship Manager Business Banking Group
Position: Relationship Manager Business Banking
Department: Business Banking Group
Function: Business Banking / SME Banking
Role Type: Sales Relationship Management
About The Role
We are looking for a dynamic and result-oriented Relationship Manager Business Banking to manage and grow relationships with existing and prospective business customers. The role involves acquiring new clients, managing a portfolio of business banking customers, understanding their financial requirements, and offering suitable banking solutions.
Key Responsibilities
Manage and develop a portfolio of Business Banking / SME customers .
Acquire new business customers through market mapping, referrals, networking, and direct sourcing.
Build strong and long-term relationships with SME, MSME, and business clients .
Understand customer business models, financial requirements, and banking needs.
Drive business through Working Capital, Term Loans, Business Loans, Current Accounts, Trade Finance, Forex, CMS, and other banking products .
Generate quality leads and convert prospects into profitable customer relationships.
Achieve assigned sales, revenue, portfolio growth, and acquisition targets .
Identify cross-selling and up-selling opportunities across the bank's product portfolio.
Coordinate with credit, operations, product, and service teams for smooth processing of customer requirements.
Ensure timely submission of credit proposals and required customer documentation.
Monitor portfolio quality, customer transactions, and overall relationship profitability.
Ensure compliance with KYC, credit, risk, and regulatory guidelines .
Conduct regular customer meetings and maintain strong engagement with key decision-makers.
Monitor competitor activities and identify new business opportunities within the assigned market.
Candidate Profile
Graduate/Postgraduate with relevant experience in Business Banking, SME/MSME Banking, Commercial Banking, or Relationship Management .
Experience in acquiring and managing business banking customers will be preferred.
Strong understanding of Working Capital, Business Loans, Current Accounts, Trade Finance, CMS, and related banking products .
Excellent communication, negotiation, presentation, and relationship-management skills.
Strong sales orientation with a proven ability to achieve business targets.
Good knowledge of the local business market and customer ecosystem.
Ability to generate business through direct sourcing, references, and market visits .
Key Skills
Business Banking | SME/MSME Banking | Relationship Management | Customer Acquisition | Working Capital | Current Accounts | Trade Finance | CMS | Business Loans | Cross-Selling | Portfolio Management | Sales Business Development
Key Performance Indicators
New customer acquisition
Business banking portfolio growth
Revenue and fee income generation
CASA and liability growth
Working capital / loan book growth
Cross-sell and product penetration
Customer retention and relationship profitability
Location: As per business requirement
CTC: As per company norms / Based on experience and profile
This job is provided by Shine.com

Work arrangement
No